Director, Security

OpenText; Waterloo; On-site; CAD 120,000 - 180,000; Full time

Job summary

OpenText is seeking a Director, Security Operations to lead global SOC operations. This role involves driving AI-driven threat detection, managing cybersecurity incidents, and leading a high-performing team. Candidates should possess extensive experience in cybersecurity, with a strong leadership background and ability to influence strategy at an executive level.

Qualifications

• 10+ years of experience in cybersecurity, with at least 5 years in a Director level position.
• Strong understanding of MITRE ATT&CK, Cyber Kill Chain, and Zero Trust.
• Proven record of leading SOC teams and implementing AI/ML security tools.

Responsibilities

• Lead global SOC operations, oversee strategic direction and operational excellence.
• Manage incident response and cyber resilience programs.
• Integrate emerging security technologies to defend against cyber threats.

Skills

SOC operations

Incident response

Cyber defense programs

AI-driven security automation

Threat detection

Education

Bachelor's/Master’s in Cybersecurity, Computer Science, or related field

CISSP, CISM, GIAC (GCIA, GCFA, GCIH) preferred

Tools

SIEM

EDR/XDR

Cloud Security (AWS, Azure, GCP)

Job description

Hiring Manager: Mike Nappi

Talent Acquisition Advisor: Jess Bougie

Job Code Level: IYM3

Refer Your Friends!

**This role requires eligibility for Seceret Level Security Clearance with the Government of Canada**

Global Information Security (GIS) leverages our people, processes and technology to develop new digitalization efforts that ensure our enterprise systems’ reliability, minimize staff interaction, and most importantly, protect our customers’ data. Companies are recognizing the need to digitize information and manage alternative work scenarios in today’s changing reality. With this in mind, we work tirelessly to drive improvements across our security services and accelerate our customers’ digital journey in a safe and trusted environment.

Security Operations is the team that handles day to day protection of our environment and the tools that support them. This team takes care of identifying security weaknesses and facilitates remediation efforts. Additionally, this team monitors networks to assesses abnormal behaviors and manages security incidents to allow for execution of response processes.

Your Impact:

A Security Operations Management role at OpenText is more than just a job; it's an opportunity to impact lives. Reporting to the Sr. Director, Security Operations, you will lead OpenText’s global SOC operations, overseeing the strategic direction, operational excellence, and continuous evolution of our security monitoring and response capabilities. You will be responsible for managing advanced security operations, threat detection, incident response, and cyber resilience programs.

This role demands strong leadership, deep technical expertise, and strategic vision to scale SOC capabilities, integrate emerging security technologies, and proactively defend OpenText against evolving cyber threats. Collaborate with cross-functional teams is integral, including IT, compliance, engineering, and executive leadership, to align security initiatives with business objectives.

What the role offers:

As a Director, Security Operations you will:

• Define & Execute SOC Strategy: Drive AI-driven threat detection, automation, and cloud security integration.
• Lead 24/7 Security Operations: Ensure rapid detection, containment, and resolution of cybersecurity incidents.
• Enhance Threat Intelligence: Integrate global threat feeds, proactive threat hunting, and advanced detection techniques.
• Optimize SOC Tooling: Manage SIEM, SOAR, EDR, and XDR, aligning with security engineering and DevSecOps workflows.
• Ensure Compliance & Governance: Align with ISO 27001, SOC 2, PCI-DSS, SOX, HIPAA, NIST CSF, and support audits.
• Build & Lead a Global Team: Develop a high-performing SOC team with continuous training and incident response drills.
• Lead the integration of AI and machine learning technologies into security operations to enhance threat detection capabilities and automate routine security monitoring tasks.
• Support strategic roadmaps for implementing AI-powered security solutions across the organization's threat hunting and incident response workflows.
• 10+ years of experience in cybersecurity, including at least 5+ years leading SOC teams at a Director level or higher.

What you need to Succeed:

• Extensive experience leading SOC operations, incident response, and cyber defense programs.
• Deep expertise in AI-driven security automation, SIEM, EDR/XDR, and cloud security (AWS, Azure, GCP).
• Ability to influence cybersecurity strategy at the executive level and communicate effectively.
• Strong understanding of MITRE ATT&CK, Cyber Kill Chain, Zero Trust, and threat intelligence.
• Proven ability to lead under high-pressure situations with strong decision-making skills.
• 7+ years of experience managing security operations with demonstrable success implementing AI/ML security tools for threat detection and response
• Track record of directing cross-functional teams in security incident management enhanced by AI-based detection and analysis tools
• Bachelor's/Master’s in Cybersecurity, Computer Science, or related field; CISSP, CISM, GIAC (GCIA, GCFA, GCIH) preferred.
• Must be eligible for Secret Level Security Clearance

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR.Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.