Director, Product - Value Add Services (VAS)

Moneris Solutions Corp; Toronto; On-site; CAD 170,000 - 250,000; Full time

Benefits offered by this job

Hybrid work arrangements

Total rewards program with benefits

Professional development opportunities

Job summary

Moneris Solutions Corp. is seeking a Director, Product - Value Add Services (VAS) for the SMB portfolio in Toronto, with a mix of in-office collaboration and remote work.

You will lead a team of Product Managers, shape end-to-end product lifecycles, and drive portfolio profitability while aligning with strategic objectives. You will partner with cross-functional teams to deliver innovative payments solutions, optimize pricing, and expand market reach.

Qualifications

• Bachelor's degree or equivalent work experience.
• 7+ years of product management experience.
• 5+ years of people leadership experience.
• Knowledge of Agile methodologies and product development practices.
• Expertise in strategic planning, project management, portfolio management, change management, governance, and compliance.
• Experience presenting business and technical recommendations to senior leaders.
• Experience applying product management frameworks across multiple products or portfolios.
• Experience with project delivery processes, Scrum frameworks, budget management, financial analysis, stakeholder management, and negotiation.
• Master’s degree is a plus.

Responsibilities

• Define and execute portfolio strategy with an actionable roadmap.
• Lead lifecycle management for products from ideation to launch.
• Oversee pricing, packaging, positioning, and go-to-market support.
• Lead a team of Product Managers and cross-functional delivery teams.
• Partner with Marketing, Sales, Technology, Compliance, and Legal.
• Measure performance, customer experience and manage scope, timelines, costs.
• Own portfolio profitability (P&L) and OKRs.
• Develop annual departmental business plans aligned to goals.

Skills

Agile methodologies

Strategic planning

Stakeholder management

Negotiation

Education

Bachelor's degree or equivalent work experience

Master’s degree (preferred)

Tools

Scrum frameworks

Job description

Your Moneris Career - The Opportunity

As the Director, Product - Value Add Services (VAS), within the Small to Medium Business (SMB) portfolio, you will lead a team of Product Managers responsible for the end-to-end lifecycle management of products and solutions across the portfolio. You will collaborate with cross-functional teams to shape how Moneris serves current and future merchants and partners while strengthening our competitive position in the evolving payments industry. This role requires a combination of strategic product leadership, technical expertise, and market-focused product management experience. Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility. Reporting Relationship: You will report to the Vice President, Product - Small to Medium Business (SMB). Posting Type: Replacement.

What you’ll do

• Define and execute portfolio strategy across products and markets, ensuring a clear and actionable product roadmap aligned to business objectives.


• Lead the product lifecycle for new and existing products, from ideation and development through launch and ongoing optimization.


• Oversee product packaging, pricing, positioning, and go-to-market support to expand market reach and adoption.


• Lead and develop a team of Product Managers and support cross-functional delivery teams in achieving portfolio objectives.


• Partner with Product, Marketing, Sales, Technology, Compliance, and Legal teams to deliver portfolio initiatives and business outcomes.


• Measure product performance, customer experience, and customer satisfaction, while managing scope, timelines, costs, and issue resolution for product initiatives.


• Own portfolio performance, including product profitability (P&L) and achievement of portfolio OKRs.


• Develop and manage annual departmental business plans that support short-, mid- and long-term organizational goals.

What you bring

• Bachelor's degree or equivalent work experience.


• Minimum 7 years of product management experience.


• Minimum 5 years of people leadership experience leading and developing teams.


• Knowledge of Agile methodologies and product development practices.


• Expertise in strategic planning, project management, portfolio management, change management, governance, and compliance.


• Experience presenting business and technical recommendations to senior leaders and gaining alignment on strategic investments and priorities.


• Experience applying product management frameworks, tools, processes, and techniques across multiple products or portfolios.


• Experience with project delivery processes, Scrum frameworks, budget management, financial analysis, stakeholder management, and negotiation.


• Experience that would set you apart: Master’s degree.


• Experience with payment systems and merchant acquiring.

What you get

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).


• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.


• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.


• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.


• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.


• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

Company Culture

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you’ll have access to resources, opportunities, and an inclusive environment that supports your development and career.

We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways.

Meet Moneris. We’re the original Canadian fintech. Powering businesses—from the smallest micro-merchant to large enterprises—with the commerce solutions, expert knowledge and local support they need to reach their full potential. That’s why we exist. For 25 years and counting, we’re proud to be the partner Canadians rely on to kickstart their dreams online, expand to a brick-and-mortar space or find new ways to connect with customers in their community and beyond. Our commitment to you. From coast to coast to coast, Moneris is proudly powering Canadian commerce for businesses, big and small. Our success is rooted in the dedication of our team members, whose skills, talent, and passion make it all possible. We provide resources, opportunities and an inclusive environment that empower our people to drive their careers forward and, together, create a positive impact on Canadian businesses. Powering Canadian commerce. Empowering you.

Recognized for Inclusion Moneris is proud to be recognized as a 5-Star DEI Employer, reflecting our commitment to creating an inclusive, welcoming workplace where everyone belongs.