Director, Product Management

Great Canadian Railtour Company Ltd; Vancouver; Hybrid; CAD 160,000 - 170,000; Full time

Job summary

A leading rail tour company is seeking a Director of Product Management to drive strategic vision and lead a team in delivering exceptional product experiences. The ideal candidate will possess over 10 years of product management experience, strong leadership skills, and a collaborative mindset to enhance guest experiences actively.

Benefits

Comprehensive medical plan with employer-paid premiums

Discretionary bonus program

Vacation and sick leave

RRSP/TSFA match up to 5%

Two annual train tickets after the first year

Qualifications

• Minimum 10 years in product management, with at least 5 years in leadership roles.
• Deep knowledge of the product operating model and agile methodologies.

Responsibilities

• Lead and mentor a team of product managers.
• Oversee the entire product lifecycle from ideation to value realization.
• Promote guest-centric thinking across the organization.

Skills

Analytical skills

Strategic skills

Problem-solving skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in Business, Engineering, or a related field

Job description

The Director, Product Management reports to the Vice President, Information Technology & Digital Transformation.

Our company, a leader in providing compelling and unique rail journeys, is seeking a highly innovative and collaborative Director of Product Management to join our team. This role is crucial in driving the strategic vision, building a successful team, and leading the execution of our technology product portfolio. The ideal candidate will have extensive experience in the product operating model, with a proven track record of leading product managers and cross-functional teams to deliver exceptional employee and guest experiences.

Key Responsibilities

1. Leadership & Team Development: Lead and mentor a team of product managers, fostering a collaborative, high-performing environment. Act as the primary coach for your team, differentiating coaching from direct product management.
2. Strategic Leadership: Define and communicate a clear product vision and strategy aligned with company goals and market opportunities. Lead quarterly planning sessions to ensure team alignment on strategic objectives and impactful problem-solving.
3. Product Development: Oversee the entire product lifecycle from ideation to value realization, ensuring timely delivery of insights, prototypes, tests, and solutions.
4. Cross-Functional Collaboration: Build strong partnerships with engineering, marketing, sales, and operations teams to develop cohesive product strategies and go-to-market plans. Collaborate closely with the Director of Engineering to optimize delivery processes and quality outcomes.
5. Market Analysis: Set standards for conducting comprehensive market research and competitive analysis to identify trends, opportunities, and threats, guiding the long-term product direction.
6. Guest Focus: Promote guest-centric thinking across the organization, ensuring guest needs and feedback inform product development and organizational objectives.
7. Innovation: Cultivate a culture of innovation by introducing new methods and tools that encourage creativity, experimentation, and continuous improvement. Promote the sharing and scaling of innovative practices.
8. Performance Metrics: Establish and monitor Objectives and Key Results (OKRs) for product teams. Hold managers accountable for outcomes, utilizing data to drive focus, alignment, and ongoing improvement.

Qualifications

Education/Certifications/Knowledge:

• Bachelor's degree in Business, Engineering, or a related field.

Experience:

• Minimum of 10 years in product management, with at least 5 years in leadership roles.
• Deep knowledge of the product operating model and agile methodologies.
• Proven leadership in inspiring teams, fostering collaboration, and achieving results.

Skills:

• Strong analytical, strategic, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Vancouver-based; hybrid role requiring at least 3 days in the office weekly.

Compensation & Benefits

• Base salary between $160,000 and $170,000 annually, commensurate with experience and qualifications.
• Eligible for Armstrong Collective’s discretionary bonus program.
• Comprehensive medical plan with 100% employer-paid premiums, including short and long-term disability, travel emergency assistance, vacation and sick leave, up to 5% RRSP/TSFA match, and two annual train tickets after the first year.

Armstrong Collective supports a diverse and inclusive workplace aligned with our values of creating meaningful moments, teamwork, and achieving extraordinary outcomes. We are committed to providing accommodations during the application and employment process. Please opt-in for text updates when applying.