Director, Patient Services & Professional Practice - Permanent Full-Time

Collingwood General & Marine Hospital; Collingwood; On-site; CAD 91,000 - 116,000; Full time

Benefits offered by this job

Education funding

HOOPP pension

Five weeks vacation

Remote work option

Benefits package

Job summary

Collingwood General & Marine Hospital in Collingwood, Ontario, seeks a Director of Patient Services & Professional Practice to lead Emergency, ICU, Respiratory Therapy, inpatient services, rehabilitation, quality and professional practice. You will guide teams to deliver safe, patient‑centred care.

This senior role partners with physicians and leaders to advance Accreditation 2027 readiness, drive strategic priorities, and implement a Professional Practice Model.

Qualifications

• Bachelor's degree in a relevant field and current licensure in good standing.
• Minimum 5 years of clinical experience in acute care.
• Minimum 5 years in a leadership role with quality improvement focus.

Responsibilities

• Oversee Emergency, ICU, Respiratory Therapy, inpatient services and rehabilitation.
• Lead quality initiatives and professional practice across the organization.
• Collaborate with physicians and leaders to drive strategic priorities and patient experience.
• Support Accreditation 2027 planning and development of a Professional Practice Model.
• Foster a just culture and mentor leaders to promote growth and engagement.

Skills

Leadership

Quality improvement

Change management

People-centered leadership

Mentoring

Education

Bachelor's degree in relevant field

Current registration in a regulated health profession

Job description

Director, Patient Services & Professional Practice - Permanent Full-Time

Sep 01, 2026 03:00 AM Coordinated Universal Time

Type

Full-Time Permanent

Location

Collingwood ON

Detailed Job Description

CAREEROPPORTUNITY

Position: Director,Patient Services & Professional Practice (2026-183)

ReportsTo: Vice President Patient Services and CNE President

Join Our Inspired Team!

The Opportunity: We need a Director, Patient Services& Professional Practice, to join oursenior leadershipteam !

In this keyleadership role, you will provide oversight for the Emergency Department, Level2 Intensive Care Unit, Respiratory Therapy, Inpatient Medical and SurgicalServices, Rehabilitation, Quality, and Professional Practice. You will leadhigh-performing teams, foster clinical excellence, and ensure the delivery ofsafe, patient-centred care.

As we continue to advance our ambitious strategic plan,this is an exciting opportunity to help shape the future of healthcare in ourcommunity. Working closely withphysicians, leaders, and staff across the organization, you will drive keyinitiatives that enhance quality, strengthen professional practice, and supportexceptional patient experience.

With Accreditation 2027 on the horizon and establishingpriorities together for 2026/2027, this role offers the opportunity to make ameaningful impact. A key deliverable inthe coming year will be the development and implementation of a ProfessionalPractice Model.

This role joins a senior leadership team that isengaged in not only supporting today’s patient care and teams but is planningfor Tomorrow’s Hospital.

Why Choose Us!

We invest in our Team. As the Director, PatientServices & Professional Practice, you will earn $66.03 - $84.27 an hour.

Beyond your hourly wage you will also enjoy:

• Access to funding to supporteducation that you want to pursue
• Join or continue in HOOPP, adefined benefit contribution pension plan
• Time away from work matters. Thisposition would earn five weeks of vacation. You would also receive a weekin lieu (37.5 hours) annually for completing on call.
• Your health and wellness areimportant. We offer a full-some benefits package
• As a leadership role you willhave flexibility with your schedule, including the option for some remotework to support focused projects and tasks

As the successful applicant you will do the following as the Director:

• Collaborate and set thepriorities for patient services including expanding existing services andprograms and meeting or exceeding wait time targets
• Support the establishment anddelivery on clinical priorities such as the Quality Improvement Plan
• You will join our SeniorLeadership Team to set directions and annual priorities. This will includebeing involved in hearing ideas at Directors Den, supporting operationsand effective delivery of care, and joining the Hospital DevelopmentSteering Committee
• Support Regional Partnerships andrelationship building to enhance effective care
• Review and determine effectivemodels of care that are financially sustainable while maintaining qualitycare
• In collaboration with partners,ensure that all core leadership responsibilities are successfullycompleted including engagement with financial oversight, contractmanagement and performance coaching and management

What You’ll Bring

Required

• Bachelor's degree in relevant field required
• Current registration in good standing with a regulated health profession
• Minimum 5 years of applicableclinical experience in an acute care setting
• Minimum of 5 years experience ina leadership role
• Demonstrated ability to drivequality improvement and program initiatives
• Proven ability to influence froma people centered lens with an education focus, data informed decisionmaking to drive strategic priorities
• Evidence of a relationshipbuilder leading to effective relationships with physicians, frontlinestaff, and the leadership team
• Demonstrated experience insuccessful change management
• A desire to mentor and supportthe leaders with an emphasis on just culture, growth and continuouslearning

Preferred

• Masters Degree in related field
• Experience with significantcapital development

Values are at the Heart of Our Work

We are committed to our values:

Be Kind- fostering aculture of compassion, empathy, and dignity in every interaction

Support Each Other-working together across all roles to uplift our team and our patients

Lead by Example-setting a standard of integrity, fairness, and professionalism

Keep Growing- embracingcuriosity, innovation, and learning to adapt to future needs

Any successful candidate will need to live these valueson a day to day basis. We have recently created a leadership values and asenior leadership values charter that we will share in the recruitment process.

Join Tomorrow’s Team Today: Shape the Future of Care inSouth Georgian Bay at CGMH!

Today CGMH is an 84-bed acute care hospital serving74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicatedprofessionals, we deliver high-quality care across emergency, surgery,orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more.

Tomorrow’s Hospital is under Development and areworking towards an opening day in 2033. Joining our team now means you haveinput on the Hospital’s design, workflows, and equipment. Learn morehere .

Learn more about our Strategic Planhere .

We are here to support you. If you have any questionsor concerns during the recruitment process, including related to accessibility,please reach out to People Services at [e-mail]