Director Parts and Service

Coach Atlantic Transportation Group Inc.; Halifax; On-site; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Group Health Insurance Benefits

Relocation assistance

RRSP matching

Job summary

Coach Atlantic Transportation Group Inc. seeks a Director of Parts and Service to lead fleet maintenance across motorcoaches and buses. You will drive uptime, safety, and cost efficiency while coordinating PM/repair programs and parts supply.

You will develop inventory strategies, negotiate with vendors, and mentor the maintenance team to achieve continuous improvement and strong KPI results. Halifax-based, full-time role with a safety‑minded culture.

Qualifications

• Minimize downtime and optimize maintenance workflows.
• Ensure safety, regulatory compliance and cost efficiency.
• Lead fleet maintenance with KPI dashboards and reporting.
• Mentor apprentices and lead teams.

Responsibilities

• Lead service operations management and oversee PM and repair programs.
• Develop parts & inventory strategy aligned with fleet goals.
• Ensure DOT, provincial and safety program compliance; chair OHS committee.
• Deliver executive-level reporting and insights on fleet performance.

Skills

Leadership & mgmt

Strategic planning

Operations coordination

Communication

Mentoring/Team development

Problem solving

Education

Red Seal Truck & Transport Mechanic Certification

Valid Class 2/3 Driver's License

Tools

Fleet Management Software

Job description

The Director of Parts and Service is responsible for the leadership, coordination and operational oversight of the Company's fleet maintenance program, including motorcoaches, minibuses, school buses, support vehicles, facilities, equipment and related infrastructure.

The Director of Parts and Service is accountable for ensuring the safety, reliability, regulatory compliance and cost-effective operation of the Company's fleet while supporting organizational objectives through effective leadership, planning and continuous improvement of maintenance operations.

Service Operations Management

• Establish KPIs (uptime, turnaround time, cost per km, inventory turns)
• Oversee all preventative maintenance (PM) and repair programs
• Ensure consistent inspection standards and compliance (DOT, provincial, safety programs)
• Ensure efficient work order flow, scheduling, and prioritization
• Foster a safety-first, accountability-driven culture

Parts & Inventory Management

• Develop and execute the parts & service strategy aligned with company operational goals
• Lead procurement and inventory strategy for parts and supplies
• Optimize stock levels / min-max threshold, vendor selection and pricing agreements, and inventory accuracy.
• Implement systems for tracking usage, forecasting demand, and reducing obsolescence.
• Negotiate contracts and pricing agreements
• Monitor vendor performance and service quality
• Lead continuous improvement initiatives across parts operations
• Support capital planning (fleet replacement, tooling, shop upgrades)

Compliance & Safety

• Chair the OHS Committee
• Schedule and lead regular safety meetings
• Set agendas and ensure meaningful discussion of safety issues
• Ensure minutes, action items, and follow-ups are completed and tracked
• Ensure adherence to, regulatory requirements, company safety programs and environmental standards
• Complete inspections, ensure equipment and safety related training is complete and up to date
• Support audits and implement corrective actions
• Partner closely with safety teams on incident investigations
• Oversee maintenance and inventory systems (e.g., Fleet Management Software)
• Ensure accurate data capture for work orders, parts usage and labor tracking
• Deliver executive-level reporting and insights

Qualifications

• Red Seal Truck and Transport Mechanic Certification - an asset
• Valid driver's licence (Class 2 or 3 with air brake endorsement considered an asset).
• Several years of progressively responsible Truck and Transport/Bus mechanical/leadership experience.
• Demonstrated ability to organize work and coordinate multiple priorities.
• Strong diagnostic and troubleshooting skills.
• Effective interpersonal and communication skills.
• Experience mentoring apprentices or leading teams is considered an asset.

• Group Health Insurance Benefits package
• Relocation expenses (if applicable)
• Employee RRSP matching program (4% match)
• Rewarding career with a growing company
• Federally regulated employer - 10 stats per year, 10 sick days per year, etc.