Director Operations - SOM Medicine Admin

UNC Health; Raleigh; Hybrid; CAD 117,000 - 168,000; Full time

Job summary

UNC Health in Chapel Hill, NC, seeks a Director of Operations for the Department of Medicine to lead programs across clinical, research, educational and financial domains. You will supervise five to seven division administrators and collaborate with the Associate Chair of Administration to align daily operations with UNC Health's strategy.

The role emphasizes data-driven decision making, budget planning, policy compliance, and building high-performing, diverse teams to advance the department’s

Qualifications

• Bachelor's Degree in a related field.
• Minimum five years of experience in practice operations, finance and/or clinical operations management.
• Ability to read, analyze and interpret complex reports and present to senior leadership.

Responsibilities

• Lead regular communication and collaboration amongst providers, administrators, system stakeholders and hospital leaders to achieve desired outcomes.
• Support teammates and providers by identifying resources and removing barriers to achieve organizational goals and ensure positive results.
• Partner with stakeholders to develop budgets and manage resources to optimal utilization and performance; oversee data reporting and analytics.
• Work with Legal and Compliance to ensure policies are understood and upheld.
• Collaborate with SOM & UNC HCS HR and physician leaders to recruit and retain providers.
• Hire, develop, train and evaluate leaders to build high performing, diverse teams.
• Utilize KPI dashboards and data to drive performance improvement and strategic decisions.
• Participate in planning department and Faculty Practice leadership to operationalize new practices and initiatives.

Skills

Leadership

Operations management

Budgeting

Data analytics

Communication

Education

Bachelor's degree

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The Department of Medicine Directors of Operations will lead the development, implementation and ongoing management of programs to ensure optimal clinical, research, educational, and financial outcomes. In this role, the Director will collaborate with department’s Associate Chair of Administration in the daily and strategic operations of the largest clinical department in the UNC School of Medicine. They will be responsible for overseeing multiple, simultaneous initiatives, and ensuring consistency and alignment with the Department of Medicine, UNC Faculty Practice, and UNC Health's overall strategy and goals. They will oversee five to seven division administrators in the Department of Medicine. This role will have responsibilities in all of the School of Medicine’s missions.

Responsibilities

• Lead regular communication and collaboration amongst providers, administrators, system stakeholders and hospital leaders to achieve desired outcomes.
• Support teammates and providers by identifying resources and removing barriers in order to achieve organizational goals. Provide leadership as necessary to ensure positive results.
• Partner with stakeholders to develop budgets and manage resources to optimal utilization and performance . Actively participate in oversight of data reporting and analytics to ensure accuracy of information shared and to allow for ongoing monitoring and improvement of organizational performance.
• Work closely with Legal and Compliance to ensure system and entity policies are widely understood and upheld.
• Collaborate with SOM & UNC HCS Human resources, and physician leaders in order to recruit and retain needed providers.
• Hire, develop, train and evaluate leaders in order to develop high performing and diverse teams.
• Utilize KPI, dashboards and other data specific to operations, finance, HR, research, and education in order to lead performance improvement efforts and make strategic decisions.
• Participate in planning department and Faculty Practice leadership to operationalize new practices, providers and initiatives.

Education Requirements

• Bachelor's Degree in a related field.

Licensure/Certification Requirements

• None required.

Professional Experience Requirements

• A minimum of five (5) years of experience in practice operations, finance and/or clinical operations management.

Knowledge/Skills/and Abilities Requirements

• Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to perform high level statistical analysis and be able to determine best sources and metrics for ongoing measurement to validate improvement. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Strong interpersonal skills with the ability to influence, direct, and coach diverse groups.

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: SOM Med Admin

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $59.51 - $85.54 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.