Director, Operations - E-Commerce, Vaughan Fulfillment Center

Sobeys; Vaughan; Vor Ort; CAD 122.000 - 168.000; Vollzeit

Benefits dieser Stelle

Health & dental

Retirement plan

In-store discount 10%

Learning & development

Parental leave top-up

Paid vacation

Zusammenfassung

Sobeys Inc. Vaughan, Ontario, is seeking a senior leader to drive operations at a state‑of‑the‑art e‑commerce fulfilment centre.

You will own site performance, including P&L, and oversee inventory, safety, quality, and cost targets to deliver growth and profitability. Lead a high‑performing team, translate strategy into clear priorities, and collaborate with Planning, IT, HR, Finance, Service Delivery, and Customer Experience to achieve business outcomes while upholding health, safety, and food

Qualifikationen

• Bachelor’s degree in a relevant field is required.
• 10+ years of progressive leadership experience in Supply Chain, Logistics, E‑Commerce, Retail, or Distribution.
• Proven success leading large‑scale fulfillment or distribution with P&L accountability.
• Experience in automated or tech‑enabled operations and cross‑functional supply chain work.
• Strong communication and stakeholder management skills.

Aufgaben

• Lead day‑to‑day operations of a state‑of‑the‑art fulfillment centre.
• Own site performance and P&L to achieve e‑commerce growth and profitability targets.
• Utilize Ocado to optimize product availability, freshness, and waste reduction.
• Drive safety, quality, cost, delivery, and people metrics improvement.
• Collaborate with Forecasting, Replenishment, Delivery, Planning, IT, HR, Finance, and Customer Experience.

Kenntnisse

P&L accountability

Leadership

Cross-functional

Analytical skills

Ausbildung

Bachelor’s degree in relevant field

Tools

Ocado

Jobbeschreibung

Career Group: Distribution Centre Management

Job Category: E-commerce Fulfillment Centre

Travel Requirements: 0 - 10%

Job Type: Full-Time

Country: Canada (CA)

Province: Ontario

City: Vaughan

Location: 3809 GTA CFC

Postal Code: L4L 1A5

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Voilà is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Alberta, Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voilà will be the most reliable and convenient way for Canadians to shop for groceries.

Your groceries delivered. Just like that.

Here’s Where You’ll Be Focusing

Driving Operational Excellence

• Lead the day-to-day operations of a state-of-the-art fulfillment center
• Own site performance, including P&L accountability, to deliver on e-commerce growth and profitability targets
• Leverage advanced warehouse management systems (Ocado) to optimize product availability, accuracy, freshness, and waste reduction
• Continuously improve performance across safety, quality, cost, delivery, and people metrics
• Partner with forecasting, replenishment, and delivery teams to maximize site capacity and dock utilization
• Oversee inventory management, ensuring accuracy, efficiency, and process integrity while driving cross-functional alignment
• Collaborate with stakeholders across Planning, IT, HR, Finance, Service Delivery, and Customer Experience to achieve business objectives
• Ensure full compliance with health, safety, and food safety standards

Leading and Inspiring Teams

• Build, coach, and empower a high-performing leadership team
• Be a visible, hands-on leader who engages teams at every level of the organization
• Translate strategy into clear priorities and aligned execution
• Foster a culture of accountability, innovation, and continuous improvement
• Set high-performance standards and encourage learning through experimentation
• Championing a culture rooted in integrity, engagement, and operational excellence
• Partner closely with Quality and Food Safety teams to uphold best-in-class standards

What You Have To Offer

• Bachelor’s degree required, preferably in Engineering, Finance, Economics, Supply Chain, or a related field.
• 10+ years of progressive leadership experience in Supply Chain, Logistics, E-Commerce, Retail, or Distribution operations.
• Proven success leading large-scale fulfillment center, warehouse, or distribution operations with full P&L accountability.
• Experience managing complex, high-volume operations, ideally in an automated or technology-enabled environment.
• Strong cross-functional supply chain expertise across areas such as Replenishment, Transportation, Supply Chain Planning, and Strategy.
• Demonstrated ability to build, develop, and lead high-performing teams.
• Strong track record of delivering operational improvements, transformation initiatives, and complex projects on time and on budget.
• Exceptional analytical, problem-solving, communication, and stakeholder management skills.
• Experience in fresh food, grocery, or other perishable environments is an asset.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

The salary range for this position is $122,206.00 - $168,000.00.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.

Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.