Director of Quality

Renaissance; Ottawa; On-site; CAD 76,000 - 94,000; Full time

Job summary

A leading telecommunications company in Ottawa seeks a Director of Quality to oversee quality assurance and improvement programs. The role involves implementing quality management systems and ensuring compliance with industry standards while fostering continuous improvement. Ideal candidates will possess strong communication skills and experience in the telecommunications industry.

Qualifications

• Excellent verbal and written communication skills.
• Thorough understanding of quality control standards and telecommunications.
• Strong analytical and problem-solving skills.

Responsibilities

• Create and maintain quality management systems and procedures.
• Develop quality control programs and compliance.
• Train and develop team members while fostering a culture of quality.

Skills

Communication

Quality control standards

Organizational skills

Analytical skills

Supervisory skills

Tools

Microsoft Office Suite

Job description

About Renaissance

Corporately located in Ottawa, Canada, Renaissance is a leader in telecommunications, electronics and harsh environment repair, engineering, logistics and support solutions. We optimize the life cycles of our global customers by innovating what is available, to access the unavailable.

About Renaissance

Corporately located in Ottawa, Canada, Renaissance is a leader in telecommunications, electronics and harsh environment repair, engineering, logistics and support solutions. We optimize the life cycles of our global customers by innovating what is available, to access the unavailable.

We offer a competitive compensation package and a business culture which rewards performance.

For additional information on Renaissance, please visit our website at www.renrns.com.

Overall Requirements

The Director of Quality is responsible for overseeing and managing all aspects of the organization’s quality assurance and improvement programs, ensuring products and services meet or exceeds industry standards and customer expectations, and driving continuous improvement.

Responsibilities

• Create, implement, and maintain quality management systems, policies, and procedures
• Ensure compliance within the quality department
• Develop and manage quality control programs, standard testing, and evaluation process
• Evaluate production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements
• Collaborate with management and senior staff across production departments and roles to draft acceptable quality standards
• Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance
• Works with Engineering to develop criteria and specifications as it relates to processes and product control
• Works with the customer base to improve overall quality and problem resolutions.
• Periodically reports status of quality control and operations to executive leadership and, when required, regulatory agencies
• Supervise and coordinate activities of quality teams
• Train and develop team members
• Foster a culture of quality and continuous improvement
• Performs other related duties as assigned
  
  

Additional Qualifications

• Excellent verbal and written communication skills with the ability to train staff
• Thorough understanding quality control standards and methodologies
• Thorough understanding of telecommunications industry
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Proficient with Microsoft Office Suite or related software
  
  

Renaissance Repair & Supply values the diversity of our workforce. We are committed to providing access & opportunity to individuals with disabilities. We will provide reasonable accommodation throughout the recruitment and employment process. Should you require accommodation, please contact us at [e-mail].

This position may require exposure to confidential information. All applicants must meet the eligibility requirements of the Controlled Goods Directorate (CGD).

We thank you for your interest in Renaissance Repair and Supply. Please note that only those candidates selected for an interview will be contacted.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Other

Job function

• Job function

  Quality Assurance

• Industries

  Telecommunications

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