Director of Operations

ProFit Executive Search; Toronto; On-site; CAD 100,000 - 140,000; Full time

Job summary

A leading company in HVAC manufacturing is seeking a Director of Operations to guide the organization’s growth and streamline processes. The ideal candidate will lead strategic initiatives, oversee production efficiency, and foster development within the team. With a focus on sustainability and continuous improvement, this role offers the opportunity to shape operations at critical growth stages.

Qualifications

• 5-10 years of experience in operations or production management.
• Proven experience in scaling operations and implementing systems.
• Strong ability to lead teams and drive change initiatives.

Responsibilities

• Develop and implement strategic plans for scaling production.
• Oversee procurement and inventory to maintain material flow.
• Collaborate with cross-functional teams for operational readiness.

Skills

Problem-solving

Continuous improvement

Health and Safety mindset

Team leadership

Education

University degree or equivalent education/experience

Tools

Quality Management Systems

Computer skills

Job description

Director of Operations

HVAC Manufacturing

Window industry

The ideal candidate is a highly analytical leader who will join our senior management team. You will be responsible for leading the company's day-to-day business operations (managing the company budget, ensuring operational compliance is followed, and addressing administrative issues).

Responsibilities

Strategic Leadership

Operational Vision Planning:

• Develop and implement a strategic plan for scaling production to align with current and future business needs.
• Establish operational goals and KPIs that support the organization’s growth trajectory and ensure alignment with broader company objectives.
• Process Optimization:
• Design, implement, and continuously refine systems, workflows, and processes to improve efficiency, reduce costs, and ensure product quality.
• Introduce best practices and industry standards to establish a strong operational foundation.
• Perform analysis of data to help guide decision-making in areas of, productivity, reliability, health and safety, etc.

Production Oversight

• Capacity Planning:
• Forecast production requirements based on sales projections, market trends, and historical data.
• Ensure production capacity is optimized to meet demand without compromising quality or timelines.
• Resource Management:
• Oversee procurement, inventory, and supply chain activities to maintain a steady flow of materials while minimizing waste and cost.
• Manage plant inventory to maximize inventory turns while providing the required level of customer service.

Team Leadership & Development

• Team Building:
• Invest in training programs to upskill team members and improve overall operational expertise.
• Maintain good employee relationships. Provide leadership and motivation to enable employees to reach their full potential within a team environment.
• Support and drive change initiatives, i.e. Continuous Improvement Program, multi-skilling, employee involvement.
• Maintain a clear line of communication with all employees and respond to questions and concerns in a timely manner. Foster an environment of openness and honesty among employees throughout the entire operation.
• Cross-Functional Collaboration
• Stakeholder Alignment:
• Collaborate closely with sales, marketing, and customer success teams to ensure operational readiness for new projects or campaigns.
• Act as the operational bridge between departments, ensuring seamless communication and execution.
• Growth & Scalability
• Infrastructure Expansion:
• Lead efforts to scale production facilities, equipment, and staffing to meet growing demand.
• Evaluate and implement new technologies and systems to improve scalability and operational efficiency.
• Sustainability Initiatives:
• Support the company’s sustainability goals by implementing eco-friendly practices and waste reduction strategies.

Forecasting & Reporting

• Demand Planning:
• Develop robust forecasting models to predict production needs accurately.
• Monitor and report on operational performance, identifying trends and areas for improvement.
• Reporting to Leadership:
• Provide regular updates to owners or board members on operational progress, challenges, and opportunities.

Qualifications

• 5 – 10 years of experience in operations or production management in an industrial environment, preferably in a growth-oriented environment.
• Proven experience scaling operations and implementing efficient systems.
• Strong problem-solving skills.
• Champion of continuous improvement initiatives.
• Strong Health and Safety mindset.
• A university degree, or equivalent education / experience.
• Knowledge of Quality Management Systems.
• Strong computer skills.