Director of Field Operations & Workforce Growth

Safety Co; Oakville; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading safety service provider in Ontario is seeking a hands-on Director of Operations - Workforce to lead operational execution across safety personnel and client-facing service delivery. This role involves strategic planning and real-time execution, working with colleagues to ensure alignment and effectiveness. Candidates should have 8-10+ years of experience in operations and workforce management, excellent communication skills, and a willingness to travel to client sites as needed. This is a full-time position offering a hybrid work model.

Qualifications

• 8–10+ years of progressive experience in operations, workforce management, or field-based service delivery.
• Proven experience leading operational and field teams with accountability for real outcomes.
• Hands-on experience with operational systems and technology adoption.

Responsibilities

• Own and lead operational execution for workforce operations.
• Design, improve, and standardize workforce operational processes.
• Partner with divisional leaders to define and track meaningful KPIs.

Skills

Operational leadership

Field workforce management

Performance management

Stakeholder management

Excellent communication

Tools

Zoho

HubSpot

Job description

A leading safety service provider in Ontario is seeking a hands-on Director of Operations - Workforce to lead operational execution across safety personnel and client-facing service delivery. This role involves strategic planning and real-time execution, working with colleagues to ensure alignment and effectiveness. Candidates should have 8-10+ years of experience in operations and workforce management, excellent communication skills, and a willingness to travel to client sites as needed. This is a full-time position offering a hybrid work model.