Director, Data Strategy & Analytics for Field Service Ops

BeachHead; Markham; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading financial services firm in Markham, Ontario is seeking a Director, Data Strategy & Analytics to oversee KPIs and insights for Sales and Customer operations. The ideal candidate will possess over 10 years of experience in analytics and proven management skills, particularly in cloud data platforms and SQL. This role offers a full-time position with responsibilities including leading an analytics team, developing BI tools, and collaborating with business units to drive analytics adoption.

Qualifications

• 10+ years in analytics/reporting, including B2C experience.
• 5+ years in management with proven leadership success.
• Expertise in cloud data platforms and SQL databases.

Responsibilities

• Lead and mentor a high-performing analytics team.
• Develop and deploy BI tools and dashboards.
• Partner with business leaders to solve data-driven challenges.
• Collaborate with IT on data platform strategy.
• Establish performance measurement standards for analytics.

Skills

Analytics and reporting expertise

Cloud data platforms (Azure/Fabric)

SQL databases

Python

R

Machine Learning algorithms

Data Governance tools

Leadership and team management

Job description

A leading financial services firm in Markham, Ontario is seeking a Director, Data Strategy & Analytics to oversee KPIs and insights for Sales and Customer operations. The ideal candidate will possess over 10 years of experience in analytics and proven management skills, particularly in cloud data platforms and SQL. This role offers a full-time position with responsibilities including leading an analytics team, developing BI tools, and collaborating with business units to drive analytics adoption.