Director of Ecommerce

Techo-Bloc; Longueuil; Hybrid; CAD 90,000 - 140,000; Full time

Job summary

Techo-Bloc is seeking a result-driven E-commerce Director to enhance its online presence and profitability. You will lead a dynamic team, develop strategic initiatives, and drive operational excellence to transform the e-commerce landscape for our innovative landscaping products. Join us to foster a culture of growth and creativity!

Benefits

Hybrid opportunity

Free access to a virtual family doctor

RRSP with employer contribution

In-house Leadership development and personalized coaching

Employee discounts on products

English and French language courses

Qualifications

• 8+ years of management experience in Ecommerce and digital marketing.
• Strong leadership and team management skills.
• Proven record of accomplishment of driving online revenue.

Responsibilities

• Develop and execute the ecommerce roadmap.
• Lead and manage the ecommerce team.
• Establish and track key success metrics for the ecommerce business.

Skills

Leadership

Analytical Skills

Communication

Interpersonal Skills

Innovation Mindset

Education

University Degree in Marketing, Business, e-commerce or related field

Job description

At Techo-Bloc, we aren’t just paving patios – we’re paving the way for great careers! Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact. Intrigued? Come grow with us.

Why Work for Us

Techo Bloc offers its valued employees a competitive salary and a comprehensive benefits package. Here are a few of our perks:

• Leaders who are invested in your success;
• Hybrid opportunity;
• Free access to a virtual family doctor through virtual care;
• Have a dynamic job and evolving career path;
• RRSP with employer contribution;
• Develop your skills and grow;
• Epic barbecues and Christmas parties;
• Inhouse Leadership development and personalized coaching program;
• Free parking;
• Employee discounts on Techo-Bloc’s products;
• Employee Assistance Program (EAP available 24/7);
• English and French language courses available (if it’s a work requirement).

Our Marketing Team

Emulating the size & structure of an agency with approximately 35 team members and counting, our marketing departments mission is to reinvent the way landscapes are designed, built and experienced. With a strong culture for creativity, our team is composed of a powerful combination of design and content experts, landscape architects, digital leaders and strategic thinkers. This means - We’re constantly looking ahead for new technologies, trends, and innovative concepts in order to best support our clients in their landscape renovation process. It is our creative spirit that not only defines us but pushes us forward. To design. To inspire. To create products that bring art into your outdoor experiences and ignite everyone's spark for design. Ask us what we do, and we’ll tell you: “We live to create inspiring artscapes.”

We are seeking a result driven E-commerce Director to join our team, Reporting to the Marketing Director. In this role, you will be responsible for developing and executing the ecommerce roadmap, driving online revenue and profitability, and optimizing the customer experience. You will work closely with cross-functional teams including marketing, sales, and operations to ensure that our ecommerce business is aligned with our overall business goals. This is your chance to shine by bringing us to the next level!

• Create a product roadmap. Partner with Executive Team, business and technical teams to ensure that the roadmap meets the needs of the business and that the priorities are set.
• Manage the product roadmap for the eCom business. Define projects needed, timing and assemble teams of subject matter experts. Data and analysis to be included in every step of the product roadmap process.
• Lead, develop, and manage the ecommerce team.
• Source new third-party vendors, conduct RFP processes, contract negotiations and on-boarding and implementation of new vendors.
• Manage and support the team to optimize engagement and sales conversion of all online traffic.
• Enhance our testing methods for optimizing the site and evaluating the impact of each improvement on the sales funnel.
• Proactively understand customer needs and how we can capture and retain their interest.
• Identify opportunities to increase relevance of the online experience through digital tools, recommendations and personalization.
• Establish meaningful business insights and lead development/implementation of analytics tools to drive improvements in ecommerce business.
• Communicate key insights and recommendations to senior leaders across the organization.
• Conduct analysis of digital experience, market trends, and third-party partnerships, in support of the development of new and existing digital experiences.
• Stay up to date on industry trends, competitive landscape, as well as new digital technology, approaches, resources, and opportunities.
• Oversee tracking of key success metrics for the ecommerce business
• Oversee SEO keyword and content strategy to drive results. Manage existing SEM & SEO team members and oversee the agencies and contractors they manage.
• Partner with IT to lead privacy compliance initiatives (GDPR, CCPA, etc.) and support the systems that underpin the ecommerce website.
• P&L responsibility for Ecommerce budget
• University Degree in Marketing, Business, e-commerce, or related field of study.
• 8+ years of management experience in Ecommerce and digital marketing industries.
• Strong leadership and team management skills.
• Excellent analytical skills and experience using data to drive business decisions.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
• An innovator’s mindset
• Proven record of accomplishment of driving online revenue.
• Experience in eComm environment & eComm website management

We thank all applicants for their interest; however, only selected applicants will be contacted.

About the company

With life at home always in mind, Techo-Bloc’s focus on landscape product design has pushed the boundaries; creating materials for notable curb appeal and stunning, as well as functional, backyard spaces. Thirty years of combining art and science has created the trademarked Techo-Bloc Precious Stones; unsurpassed for their aesthetics, strength & durability.

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