Director of Business Services

Intricate; Edmonton; On-site; CAD 120,000 - 180,000; Full time

Job summary

Intricate in Canada is seeking a visionary Director to build and lead an enterprise-minded Business Services organization that enables Operations to perform at their highest level. You will shape systems, people, and the commercial engine that supports growth and scale, in an in-office setting across Sherwood Park or Calgary.

You will own cross-functional functions including HR, HSE, Finance, Marketing, Sales/BD, and process improvement, and drive a disciplined operating system with clear

Qualifications

• Enterprise-first mindset
• Ownership over command and control
• Open debate, then commit and communicate with one voice
• Build leaders rather than create dependence
• Operate with authenticity, integrity and workability
• Stay organized, decisive and execution-focused
• Balance financial discipline with growth and long-term value creation

Responsibilities

• High-performing operating system — strategy, people development, meetings, communication, metrics and accountability operating consistently across the company.
• Proactive, integrated Business Services — support functions viewed by Operations as high-value business partners that help teams run, maintain, grow and scale.
• Predictable commercial performance — Sales/BD and Marketing operating against clear targets, with the Director accountable for team performance, pipeline discipline and commercial systems.
• Scalable organizational capability — Finance, HR, HSE and business processes able to support growth without creating unnecessary complexity or executive bottlenecks.
• Strong leaders and ownership — functional leaders and their teams increasingly own decisions and results at the appropriate level, reducing dependency on the CEO and Directors.]
• CoT_job_summary_short: "COMPANY NAME: Intricate\nKEY POINTS: Enterprise-scale Business Services, cross-functional leadership, growth & scaling","job_summary_short":"<p>Intricate in Canada is seeking a visionary Director to build and lead an enterprise-minded Business Services organization that enables Operations to perform at their highest level. You will shape systems, people, and the commercial engine that supports growth and scale, in an in-office setting across Sherwood Park or Calgary.</p><p>You will own cross-functional functions including HR, HSE, Finance, Marketing, Sales/BD, and process improvement, and drive a disciplined operating system with clear accountability, metrics, and ownership. The role requires authentic leadership and the ability to balance financial discipline with long-term value creation.</p>"
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Job description

Company Description

Location: Sherwood Park or Calgary (In-Office)

Location: Sherwood Park or Calgary (In-Office)

Why the Role Exists

Build and lead an enterprise-minded Business Services organization that enables Operations to perform at its highest level and creates the systems, people and commercial engine required for Intricate to grow and scale.

Core Scope

• Human Resources
• Health, Safety & Environment
• Finance
• Marketing
• Sales / Business Development
• Business and process improvement
• Corporate operating system and management-system discipline

Job Description

Five critical outcomes

• High-performing operating system — strategy, people development, meetings, communication, metrics and accountability operating consistently across the company.
• Proactive, integrated Business Services — support functions viewed by Operations as high-value business partners that help teams run, maintain, grow and scale.
• Predictable commercial performance — Sales/BD and Marketing operating against clear targets, with the Director accountable for team performance, pipeline discipline and commercial systems.
• Scalable organizational capability — Finance, HR, HSE and business processes able to support growth without creating unnecessary complexity or executive bottlenecks.
• Strong leaders and ownership — functional leaders and their teams increasingly own decisions and results at the appropriate level, reducing dependency on the CEO and Directors.

Qualifications

Leadership Stance

• Enterprise first
• Ownership over command and control
• Debate openly, then commit and communicate with one voice
• Build leaders rather than create dependence
• Operate with authenticity, integrity and workability
• Stay organized, decisive and execution-focused
• Balance financial discipline with growth and long-term value creation