Director, Learning Leader

ADP; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

ADP is seeking a Director, Learning Leader to drive learning strategies in a fast-paced, dynamic environment. This role requires extensive experience in learning development and the ability to cultivate relationships with stakeholders to enhance organizational performance. The successful candidate will contribute to innovative learning solutions aimed at diverse talent across multiple business lines.

Benefits

Mental health and well-being support

Ongoing training and development opportunities

Flexibility for work-life balance

Global networking opportunities

Inclusive and diverse workplace culture

Qualifications

• 10+ years in human performance strategy.
• 5+ years in training delivery and curriculum design.
• Experience in organizational development preferred.

Responsibilities

• Develop and drive innovative learning strategies.
• Build relationships with business partners and stakeholders.
• Analyze data to report findings and suggest actions.

Skills

Business acumen

Stakeholder engagement

Adaptability

Coaching

Data analysis

Project management

Education

Bachelor's Degree or equivalent

Tools

Learning Management Systems

Job description

Join to apply for the Director, Learning Leader role at ADP

Join to apply for the Director, Learning Leader role at ADP

ADP is hiring a Director, Learning Leader

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?
  
  

Well, this may be the role for you. Ready to make your mark?

In this role, you will be responsible for creating and driving an innovative strategy for our learning solutions that enable your business stakeholders to reach their business goals. Incorporating innovative strategy for our learning solutions leveraging agile approaches, industry research and end-user feedback.

Daily, you will create and execute on strategy, build relationships with stakeholders, and engage with strategic partners in Enterprise Learning and the business unit. Collaborating closely with global peers and team members to effectively deploy strategic learning solutions that address needs across multiple domains and business lines. You will do this all to the highest standards with an eye on appealing to global, multi-generational talent and modern learners in close partnership with the business.

Integrity, resilience, positivity, and agility are must-haves in this role. Integral to this is the responsibility to provide input in the instructional design process, identify and incorporate delivery innovations, seek out and incorporate feedback and provide robust thought leadership. To thrive in the role, you have 10+ years of experience in learning development and successful implementation of learning solution strategies. A self-starter who is focused on continuous learning and personal development with a passion for innovative ideas.

Ready to #MakeYourMark? Apply now!

Essential Responsibilities

• Build and cultivate relationships with business partners and key stakeholders. Anticipate business needs and influence adoption of effective solutions to achieve business goals and strategic objectives.
• Coach senior and mid-level leaders and provide them recommendations for actions to improve organizational performance.
• Demonstrate business knowledge, exhibit skills for agility, and act as an adaptable, flexible resource.
• Consults and communicates with senior business leaders on existing or forecasted learning and performance gaps, bringing in industry and “outside-in” best practice expertise to ensure business needs are met.
• Offer insight into role specific training plans (new hire and continuous) and ensure adoption of global standards. Identify and define success measures for interventions.
• Propose effective learning interventions to enhance associates' performance and business results in line with business unit strategies and goals.
• Identify and recommend other interventions needed to enhance associate performance such as role clarification and process standardization.
• Gather and analyze data, reports findings and communicate suggested actions on a continuous basis.
• Solicit management feedback and coaching on performance improvement strategies. Assume responsibility for ensuring identified needs are fulfilled and desired impact is achieved or transition this responsibility to appropriate group(s) (e.g. Information Development Services, Global Talent - Learning, Sales Learning).
• Provide a single point of continuity for business partners. Communicate Business Unit's needs and ensure that Enterprise Learning strategies, goals and priorities are in alignment.
• Regularly update Business Units on learning opportunities and services available through Enterprise Learning, Global Talent - Learning, Sales Learning and other ADP organizations.
• Partner with BU Shared Support Teams to tailor global and learning initiatives to the unique needs of each BU.
  
  

Promote relevant learning offerings and drive adoption and impact. Anticipate the need for and utilize change management principles to drive effective change management for the business.

TO SUCCEED IN THIS ROLE: Requirements

• Bachelor's Degree or equivalent in experience.
• 10+ years of experience in leading human performance strategy.
• 5+ years of experience in training delivery and curriculum development/design.
  
  

Preference will be given to candidates who have the following:

• Experience in organizational development, organizational readiness and performance improvement.
• Business administration and organizational development preferred.
• Experience influencing Senior and Executive Stakeholders within complex, matrixed organizations.
• Education in cognition, adult learning, instructional design and delivery theories and processes. Human Performance Improvement certification a plus.
• Proven ability to manage and motivate the learning teams directly and to use indirect reporting staff to accomplish learning objectives.
• Excellent oral and written communication, project management, facilitation and presentation skills required.
• Experience with adult learning theories, conducting needs analysis, design and development, and the development of customized learning plan and solutions.
• Proven proficiency in prioritizing demand for learning and building capacity to meet the needs.
• Strong executor and ability to work in a changing fast paced environment.
• Passionate about delivering world-class service and satisfaction to all clients - internal, external, diverse and emerging.
  
  

BONUS POINTS FOR THESE: Preferred Qualifications

• The following certificates are an asset: Certified Performance Technologist (CPT), PMP. Articulate 360 suite (Rise, Storyline), Synthesia and Camatasia
  
  

You'll Love Working Here Because You Can

• Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
• Create. Innovate. Problem-solve. Shape the future of work with people you like.
• Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
• Go Global. With operations around the world, exciting new networking opportunities abound.
• Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  
  

What are you waiting for? Apply today!

Jobs.adp.ca

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Human Resources Services

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