Director, Learning Business Management Lead, T&O and Functions

RBC; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

Join RBC Learning as a key player in empowering employee growth through innovative learning strategies. This role involves leading a skilled team to design impactful learning solutions while nurturing strategic relationships with business leaders to achieve organizational goals.

Benefits

Comprehensive Total Rewards Program including bonuses

Flexible benefits and competitive compensation

Leadership support for personal development

Qualifications

• Consultative skills with the ability to think strategically.
• Demonstrates flawless execution owning accountability for the holistic learning service.
• Proven business and financial acumen with data-driven decision-making.

Responsibilities

• Provide strategic trust-based relationship management to senior leaders.
• Lead Monthly Operating Reviews (MOR) for insight delivery.
• Create awareness of current and emerging enterprise learning offerings.

Skills

Accountability

Knowledge Management

Organizational Change Management

Performance Development

Program Management

Training and Development

Job description

Job Summary

Job Description

What is the opportunity?

Join our dynamic team at RBC Learning, where you'll play a vital role in empowering employees to achieve their full potential. Our team is dedicated to designing and delivering innovative learning experiences that drive business results and support the development of our people.

By joining us, you'll build strategic learning plans that enable our talent to achieve business growth strategies. You’ll lead a team of Learning & Performance Consultants, Designers, Developers and Enablement Managers and will work in an agile environment, collaborating with cross-functional teams to rapidly design, test, and iterate on learning solutions that meet the evolving needs of our organization. Be part of a team that is shaping the future of learning and delivering the next-best skills for RBC employee career journeys.

What will you do?

• Provide strategic trust-based relationship management to senior Business and HRVP leaders within portfolio, building credibility and opportunities to shape business learning outcomes
• Partner with senior Business and HRVP leaders to understand the Business Strategy and Talent alignment, identifying learning solutions and levers to enable the business strategy.
• Accountable leader for the end-to-end learning experience across the business; able to speak to the available learning content, usage to date across the portfolio and emerging skill needs in the business area
• Create awareness of current and emerging enterprise learning offerings available to support learning needs of the business.
• Provide oversight for business segment planning and budget management of learning forecasts, engaging Learning Portfolio Leads in senior business and HR leader partners to validate roadmaps and project approval
• Participate in key agile lite squad(s) ceremonies to oversee development and execution of learning initiatives, share business priorities and perspectives and create a real time feedback loop between business and squad(s)
• Lead Monthly Operating Reviews (MOR) to deliver quarterly insights to Business and HR leaders highlighting learning usage, popular course/skill topics, backlog item status and upcoming forecast, emerging skill trends for business areas based on market scan input from the skills platform
• Work with senior business and SVP HR leaders and Learning squads to promote a continuous learning culture through the wider Learning ecosystem to ensure cross-pollination of best practice, repurposing and scalability of solutions as appropriate

What do you need to succeed?

Must Have:

• Consultative skills with the ability to think strategically and translate broad, ambiguous problem statements into clearly articulated, action plans aligned to business strategy
• Empowers Learning Portfolio Leads to own problem solving agenda, but also knows when to step in to drive things forward if needed
• Capable and willing to ‘go deep’ to understand the end-to-end learning service for the business from strategy to delivery
• Demonstrates flawless execution owning accountability for the holistic learning service from ideation to delivery project plan including inputs, dependences and timelines for deliverables
• Willingness to lean in and learn Agile Lite ways of working and participate in ceremonies and workshops to provide leadership and outcome ownership

Nice to Have:

• Proven business and financial acumen (e.g., budget planning)
• Data driven decision-making
• Leadership abilities for managing and motivating a diverse team
• Fluency of existing learning offerings and solutions with a bring before build lens

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Accountability, Knowledge Management, Long Term Planning, Organizational Change Management, Performance Development, Program Management, T&D: Trends and Directions, Training and Development, Training Programs

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-17

Application Deadline:

2025-07-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.