Director IT Enterprise Systems

City of Burnaby; Burnaby; On-site; CAD 100,000 - 150,000; Full time

Job summary

The City of Burnaby seeks a Director of IT Enterprise Systems to lead critical IT initiatives. This senior position requires oversight of enterprise systems, collaboration with stakeholders, and a commitment to enhancing community services. Candidates should possess advanced qualifications and a commitment to service excellence in municipal government.

Qualifications

• Minimum 8 years of progressive senior management experience.
• Thorough knowledge of IT principles, practices, and industry standards.
• Certification in project management, process engineering, or IT service management preferred.

Responsibilities

• Oversee design, implementation, and support of IT systems and enterprise applications.
• Manage budgets for Business Applications & Support initiatives.
• Lead collaboration efforts with IT leaders and stakeholders.

Skills

Leadership

Change Management

Innovative Solutions

Judgment

Education

Master’s degree in Computer Science, IT, Business Administration, or related field

Job description

As employees, we joined the City to make a difference in the community. The Burnaby Promise sets out the responsibilities of every employee, every day, in every decision we make. It describes the standards that every employee should strive to meet when interacting with Burnaby residents, external and internal clients, and City colleagues. It gives us the tools to check our actions, particularly in times of conflict or challenge. When every employee lives by the Principles and Commitments in this document, we will collectively create a City we all want to be in, that fosters employee engagement, strengthens our relationships, and better serves our community through service excellence.

The Director, IT Enterprise Systems is a senior leader in business and technology who reports to the Chief Information Officer and leads the planning, organization, and management of IT Enterprise Systems initiatives supporting the city’s vision of creating and sustaining the best quality of life for the community. The Director oversees the design, implementation, operation, and support of IT systems and programs such as enterprise resource planning, customer relationship management, business intelligence, data analytics, digital services, and cloud computing. The role involves participating in organization-wide initiatives and collaborating with IT leaders and stakeholders to ensure alignment of IT strategies, policies, and standards. The Director provides leadership in managing business applications, security, access controls, reporting infrastructure, and integration between applications. Budget management within approved limits for Business Applications & Support initiatives is also required. Performs related duties as needed.

Qualifications include a master’s degree in Computer Science, Information Technology, Business Administration, Public Administration, or a related field, with a minimum of eight years of progressive senior management experience, preferably in municipal government. Certification in project management, process engineering, IT service management, or software development lifecycle methodologies is desirable. The role requires thorough knowledge of principles, practices, techniques, legislation, industry trends, and standards applicable to the work, as well as extensive knowledge of City rules, regulations, policies, procedures, practices, and operations. The ability to apply technology standards to enterprise systems, supervise staff, manage transformational change, handle complex projects, develop innovative solutions, and exercise sound judgment is essential. A Driver’s Licence for British Columbia is required.

The closing date has been extended until the position is filled. New applications are welcome!

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). We encourage learning about the Host Nations whose ancestors have occupied these lands. We are committed to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

For assistance, contact People and Culture at 604-294-7303. If you do not receive a confirmation email within one hour of applying online, please reach out.

We thank all applicants for their interest; only those considered for an interview will be contacted.