Director | Human Resources Operations

Interior Health; Kelowna; On-site; CAD 119,000 - 171,000; Full time

Benefits offered by this job

Relocation Allowance may be provided

Employee & Family Assistance Programs

Employer paid training/education

Employer paid vacation

Employer paid insurance premiums

Extended Health & Dental coverage

Work-life balance

Job summary

Interior Health is seeking a Director, Human Resources Operations to lead HR services across IH. The role oversees employee and labour relations, ensuring compliance with statutes, contracts, and organizational standards, while guiding the development and evaluation of HR programs.

Relocation assistance may be provided. The Director collaborates with senior leaders and external partners to shape HR strategy, budgets, and performance goals, driving continuous improvement and efficient health

Qualifications

• Master’s degree in Industrial Relations, HR Management, or a related field.
• Chartered Professional in Human Resources (CPHR) designation preferred.
• Ten years of recent, related experience in a complex healthcare or unionized environment.

Responsibilities

• Provides leadership in HR operations for Interior Health.
• Oversees employee and labour relations daily operations.
• Develops and implements HR programs and services to meet strategic goals.
• Represents IH with HEABC, unions, government agencies and other organizations.
• Manages budgets, variance analysis, and reporting for HR operations.
• Leverages technology to enable learning and relationship-building across managers, unions, and staff.

Skills

HR leadership

Strategic thinking

Relationship building

Communication skills

Conflict management

Change management

Education

Master’s degree in Industrial Relations / HR Management

CPHR designation preferred

Job description

Position Summary

Who are we looking for

Are you looking for a new and rewarding leadership challenge in healthcare? Interior Health has an exciting opportunity for Director, Human Resources Operations. We are looking for people who want to make a difference in the communities in which they live, work and play. Relocation allowance may be provided.

Some of the benefits of joining Interior Health

• An attractive remuneration package
• Excellent career prospects
• Employee & Family Assistance Programs
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• Relocation Allowance may be provided

The salary range for this position is $118,923 (min) to $148,653 (midpoint) to $170,951 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact

the Director, Human Resources Operations is responsible and accountable for providing leadership in Human Resources (HR) operations for Interior Health (IH). Specifically, the Director is responsible and accountable for the daily operations of employee and labour relations, ensuring practices, policies, and procedures are in accordance with legislative, contractual, and organizational standards. The Director is also responsible for the development, implementation, evaluation, and continuous improvement of labour and employee relations initiatives that enhance the efficient and effective delivery of health services within IH.

The Director interacts with and maintains broad internal and external contacts for the purpose of setting the employee and labour relations framework for IH. Internally, the Director builds and maintains relationships with senior leaders, managers, and staff within the organization. Externally, the Director fosters and influences the organization’s relationships with the Health Employers Association of British Columbia (HEABC), government agencies, other Health Authorities, trade unions, special interest groups, and members of the public in matters related to Human Resources operations within IH.

• Oversees the operations of employee and labour relations, ensuring the efficient and effective delivery of HR services.
• Formulates, implements, and evaluates a leading practice HR service delivery model that meets the current and future needs of IH.
• Provides inspirational leadership in the areas of HR and management by guiding the development, recommendations, and implementation of new or changing HR programs and services. Specifically, develops operational HR practices, policies, and procedures that support the organization’s strategic direction.
• Serves as a senior representative in liaising with HEABC, trade unions, government, and government agencies, Provincial Health Authorities, and other organizations with an interest in HR management practices.
• Ensures relationships with key partners and encourages understanding and cooperation in the development, implementation, and evaluation of the strategic directions and performance goals of IH.
• Develops practices, policies, and procedures that are in accordance with legislative, collective agreement, and organizational standards.
• Develops and recommends budgets, monitors expenditures, performs variance analysis and reporting, and implements remedial action.
• Leverages technology to enable learning and effective relationship-building between managers, unions, and employees; advises the Executive Director of significant issues arising that may adversely affect the operation or reputation of the organization; and cooperates and leads in IH-wide projects to support HR and IH.
• Provides leadership and guidance to employees using effective management techniques; coaches and mentors employees; conducts performance evaluations and creates a learning environment that promotes and supports professional growth of all employees; participates in recruitment activities and makes hiring and discipline decisions.
• Keeps informed and current by participating in professional associations and attending conferences, courses, and seminars.
• In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.
• Performs other related duties as assigned.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit)

Qualfications

Education, Training, and Experience

• A Master’s degree in Industrial Relations, Human Resources Management, or a related field.
• Chartered Professional in Human Resources (CPHR) designation preferred.
• Ten years of recent, related experience in a complex healthcare or unionized environment.

Skills and Abilities

• The ability to challenge and restate the underlying beliefs and assumptions on which organizational relations and actions are based. Courage to go against embedded norms and firmly held leadership beliefs.
• The ability to balance many dynamic variables simultaneously, discern the relationships among them, and predict the outcome of particular actions or decisions very effectively.
• Seeking to know and understand the underlying values, beliefs, and attitudes held by current and potential partners while being sensitive to the interests of others and envisioning a direction that incorporates a balance of interests and partnerships.
• Ability to effectively lead and support management teams. Inspires a shared vision and aligns performance goals and objectives for team and individuals with organization strategies while maintaining group cohesiveness, motivation, commitment, and effectiveness.
• Demonstrated ability to work professionally, diplomatically, and persuasively to foster and maintain effective working relationships with internal and external partners.
• Promotes cooperative goals and contributes to an atmosphere of trust and mutual respect.
• Applies superior conflict management skills and expertise to persuade and negotiate effective resolution of issues/disputes.
• Uses sound business acumen to manage the fiscal resources of assigned projects/services in a manner that is financially responsible and consistent with the overall goals of the organization.
• Demonstrated organizational and planning skills.
• Employs excellent verbal and written communication skills to relevant partners at all levels of the organization.
• Works independently and effectively under time pressure, balancing priorities to meet deadlines and resolve issues in a timely manner.
• Ability to adapt readily to rapid and changing environments and respond with initiative.
• Physical ability to perform the duties of the position.