Director, Health Information and Data Analytics

The Royal Mental Health Centre; Ottawa; On-site; CAD 110,000 - 150,000; Full time

Job summary

The Royal Mental Health Centre is seeking a Director of Health Information & Analytics to lead data governance and health records management. This strategic role encompasses improving operational efficiency, compliance, and integrating technologies to enhance patient care. The ideal candidate will have extensive experience and a strong background in healthcare data analytics and team leadership.

Qualifications

• Minimum 10 years of experience in healthcare data analytics or health information management.
• Ability to lead and develop multidisciplinary teams.
• Experience in managing complex projects and system implementations.

Responsibilities

• Lead the Data Analytics and Health Records departments, ensuring effective management of patient health information.
• Serve as a strategic partner to senior leadership in shaping hospital-wide strategies.
• Ensure efficient handling of patient records while maintaining confidentiality and compliance with regulations.

Skills

Leadership

Data Analytics

Problem Solving

Stakeholder Engagement

Communication

Education

Bachelor’s degree in Health Informatics, Data Analytics, Health Information Management, or related field

Master’s degree in Health Informatics, Data Analytics, Health Administration (MHA), or MBA – Healthcare/IT preferred

Job description

Reporting to the Chief Operating Officer, the Director of Health Information & Analytics leads the Data Analytics and Health Records departments, ensuring the effective management of patient health information and data to support hospital operations. This role is accountable for data governance, compliance, reporting, and continuous process improvement, aligning data strategy with hospital goals and industry best practices.

Duties:

1. Act as a strategic partner to senior leadership in shaping hospital-wide strategies, ensuring that data and information services are aligned with long-term goals, including digital health, patient-centered care, and performance excellence.
2. Lead innovation in health information management by exploring and integrating technologies to streamline documentation, reduce manual processes, and improve data quality.
3. Lead and manage two teams, ensuring alignment and integration of workflows, systems, and priorities.
4. Serve as the operational leader for a fully functional health records management infrastructure, focusing on the release of information, transcription services, and optimizing workflows.
5. Oversee the transition to new systems, ensuring compliance with regulatory standards and best practices, and driving continuous improvement in health information management processes.
6. Ensure the efficient and secure handling of patient records, ensuring confidentiality, accuracy, and accessibility across all departments.
7. Lead the hospital’s data analytics initiatives to enhance operational efficiency, improve patient outcomes, and drive financial performance through data-driven insights and performance measurement.
8. Develop and implement the Corporate Privacy, Confidentiality, and Security Program, in collaboration with other teams, ensuring alignment with laws, ethical principles, and best practices.
9. Manage all breaches of personal health information, including investigations, communication with affected individuals, and execution of breach response protocols.
10. Work in a manner that complies with staff and patient/client safety practices, policies, and procedures of The Royal.
11. Ensure a work environment that is conducive to The Royal’s Anti-Racism, Harassment, Discrimination-Free Workplace and work safety policies and practices.
12. Demonstrate commitment to health equity, value diversity, and contribute to an inclusive working environment.

Qualifications:

• Bachelor’s degree in Health Informatics, Data Analytics, Health Information Management, Business Administration, or a related field.
• Master’s degree in Health Informatics, Data Analytics, Health Administration (MHA), Business Administration (MBA – Healthcare/IT), or Data Analytics preferred.
• Minimum 10 years of experience in healthcare data analytics, health information management, or hospital operations.
• Ability to lead and develop multidisciplinary teams.
• Ability to create and implement long-term plans that align systems with the hospital’s goals to improve patient care and operations.
• Skilled at identifying and using new technologies to improve data analytics, streamline workflow, and enhance healthcare services.
• Identify opportunities to enhance data-driven decision-making and improve efficiency with HIS and ERP systems.
• Excellent problem-solving and decision-making abilities.
• Strong communication and stakeholder engagement skills.
• Ability to manage complex projects and system implementations.
• English level A- is mandatory in oral expression, comprehension, reading, and writing. Bilingual (French/English) is an asset.

Salary currently under review.