Director, Engineering- Command

Coveo; Montreal (administrative region); On-site; CAD 180,000 - 240,000; Full time

Job summary

Coveo is seeking a Director of Engineering, Command, to define and execute the technology vision for the Command product area. You will lead engineering teams that deliver AI-powered operator experiences, secure and scalable software, and high-value customer outcomes.

You will partner with engineering and product leadership to align strategy, drive execution, and cultivate a culture of ownership and innovation across time zones and teams.

Qualifications

• 3+ years of experience leading managers within a software engineering org developing SaaS products.
• Experience leading customer-facing engineering teams for enterprise solutions.
• Strong communication and stakeholder management across leadership levels.
• Demonstrated ability to balance strategic thinking with execution on complex programs.

Responsibilities

• Lead and grow multiple engineering teams for the Command product area.
• Define and execute the technical vision and roadmap with product leadership.
• Deliver secure, scalable, and reliable software with high engineering quality.
• Collaborate with directors and executives to align people, tech, and priorities.
• Champion product-minded engineering practices for AI-native workflows and automation.
• Mentor engineering leaders and foster ownership, learning, and innovation.

Skills

SaaS leadership

People management

Stakeholder mgmt

Cloud architecture

Job description

Drive the future of AI-powered operator experiences. As our Director of Engineering, Command, you'll define and execute Coveo's Command technology vision, making it the trusted operating layer for customers by driving innovation in insight, control, and AI workflows while scaling teams that create high-impact product experiences. You'll lead high-performing engineering teams building the products that help customers gain insight, take action, and unlock the full value of Coveo's AI platform. If you're passionate about combining strategic leadership with product-minded engineering, this is your opportunity to shape the future of AI-native operations.

As our Director of Engineering, Command, you will:

• Lead and grow multiple engineering teams responsible for the Command product area, fostering a collaborative, innovative, and high-performing environment.
• Define and execute the technical vision and roadmap in partnership with Engineering and Product leadership, ensuring alignment with Coveo's long-term strategy.
• Drive the delivery of secure, scalable, and reliable software while continuously raising the bar for engineering quality, operational excellence, and customer value.
• Collaborate with directors and executive leaders across the organization to align people, technology, and priorities while enabling effective cross-functional execution.
• Champion product-minded engineering practices that empower teams to build intuitive operator experiences, AI-native workflows, and automation capabilities.
• Mentor and develop engineering leaders, cultivating a culture of ownership, continuous learning, and innovation.

Here is what will qualify you for the role:

• 3+ years of experience leading managers within a software engineering organization developing Software as a Service (SaaS) products.
• Experience leading customer-facing engineering teams that build solutions for enterprise customers.
• Strong communication and stakeholder management skills, with the ability to influence technical and business leaders across the organization.
• Demonstrated ability to balance strategic thinking with execution while leading complex, cross-functional initiatives.

What would make you stand out:

• A leadership philosophy centred on building empowered, high-performing teams that deliver meaningful business outcomes.
• Experience leading globally distributed engineering organizations across multiple time zones.
• Experience building and operating highly available cloud-based product platforms with a strong focus on reliability, security, and operational excellence.
• A clear technical vision and the ability to influence organizational strategy while driving execution across multiple teams.

Do you think you can bring this role to life? You don't need to check every single box—passion goes a long way, and we appreciate that skillsets are transferable.

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [e-mail] to discuss your needs.