Director, Digital Health Product & Strategy

Loblaw Advance; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading company in digital health innovation is seeking a Director of Digital Health Product & Strategy based in Toronto. The role involves leading strategic projects to enhance healthcare services, managing cross-functional teams, and developing digital health solutions grounded in customer insights. If you are a dynamic leader with extensive experience in digital health product management, this is an excellent opportunity to advance your career in a vibrant retail environment.

Benefits

Purchase discounts

Access to online learning via Academy

Competitive pay

Qualifications

• 7+ years in strategy and operations planning in healthcare organizations.
• 5+ years in digital health product management.
• 5+ years of managerial experience.

Responsibilities

• Own and manage the product capabilities within the Digital Health Web Channel.
• Lead coordination of large digital health projects and resolve issues.
• Drive user acquisition and engagement based on customer insights.

Skills

Analytical skills

Communication

Problem-solving

Interpersonal abilities

Education

University degree in Business or Health Sciences

Job description

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Location :

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness, and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Location : Toronto, ON (4 days per week in office)

Why is this role important?

We are hiring a Director, Digital Health Product & Strategy. Reporting to the Sr. Director, Digital Health, the Director is responsible for leading digital health strategic projects within the Health and Wellness space. The Director will lead the strategic planning and execution of high-priority enterprise initiatives focused on driving pharmacy and healthcare services through appointment booking and cohesive omni-channel care experiences. The role includes creating and planning the Digital Health Web Channel and Appointment Scheduler product strategy and roadmap, managing a large cross-functional product team, and working closely with pharmacy, healthcare business leads, and various internal teams to develop digital health solutions based on customer insights and analytical models.

What You'll Do

• Own and manage the product capabilities within the Digital Health Web Channel and Appointment Scheduler (Web / App) roadmaps.
• Develop and manage detailed execution plans across cross-enterprise, cross-functional teams.
• Lead coordination of large digital health projects, resolving issues as needed.
• Ensure product roadmap timelines and targets are met.
• Drive user acquisition and engagement based on customer insights.
• Identify strategic opportunities in digital health and support their implementation.
• Make strategic decisions based on complex data and industry developments.
• Lead a team of Product Managers, Product Owners, QA specialists, and Implementation leads.

What You'll Need

• University degree in Business, Health Sciences, or relevant fields.
• 7+ years in strategy and operations planning in healthcare organizations.
• 5+ years in digital health product management.
• 5+ years of managerial experience leading teams.
• Strong background in digital health, business strategy, and execution.
• Excellent communication skills for reporting to senior leadership.
• Ability to work in a dynamic, evolving environment.
• Understanding of healthcare regulatory frameworks and ecosystems.
• Analytical and problem-solving skills with strong interpersonal abilities.

Why work at Shoppers Drug Mart?

Gain experience in the retail industry while working for an award-winning national brand. Benefits include purchase discounts, competitive pay, and access to online learning via Academy.

How You’ll Succeed

We seek great people who embody our values, are authentic, build trust, and foster connections. If you are open-minded, adaptable, and ready for challenges in a fast-paced retail environment, apply today.

Employment Details

Type: Full-time

Role: Regular

Recognizing Canada's diversity, accommodations are available upon request for applicants with disabilities. Please apply via Workday if you have Employee Self Service (ESS).

#SDM #ON

Additional Information

Seniority level: Director

Job function: Healthcare Provider, Retail

Note: This job posting is active and not marked as expired.