Director Digital Platform

Loblaw Companies Limited; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

Shoppers Drug Mart is looking for a Director of Digital Health Platform to oversee digital health initiatives and ensure coherent service provider experiences. This role involves strategic planning, managing vendor relationships, and integrating various healthcare systems, contributing to health improvement across Canada. The successful candidate will bring extensive experience in digital health and stakeholder management, thriving in a dynamic retail environment.

Benefits

Purchase discount program

Competitive pay

Online learning through Academy

Qualifications

• 5+ years of experience in strategic planning and execution in healthcare.
• Strong background in digital health and product management required.
• Ability to work within a dynamic, rapidly growing environment.

Responsibilities

• Drive high-priority digital health projects and integration of systems.
• Manage vendor partner relationships and coordinate cross-functional teams.
• Own and manage the digital health product roadmap.

Skills

Stakeholder Management

Problem Solving

Communication

Analytical Skills

Education

University degree in Business and/or Health Sciences

Job description

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

We are hiring a Director, Digital Health Platform to drive the planning and execution of high-priority digital health projects within the Health and Wellness space. Reporting to the Senior Director, Digital Health Platform, the Director will be accountable for the integration of various internal and external systems to deliver a cohesive healthcare delivery experience for service providers.

The Director will also be responsible for key business vendor partner relationships and will work closely with our pharmacy and healthcare business leads, as well as the operations, data & analytics, and information technology teams, to identify, structure, and guide digital health opportunities into viable solutions.

What You'll Do:

• Create digital solutions and workflows that empower providers to deliver high quality healthcare consistently, resulting in improved health outcomes
• Own and manage components of the digital health product roadmap and relevant vendor partner relationships
• Focus on technical integrations across various pharmacy systems and tools
• Drive the development and management of detailed execution plans across cross-enterprise, cross-functional teams with key partners and business leaders
• Lead day-to-day coordination of large cross-functional, cross-enterprise digital health projects and initiatives, resolving issues as needed
• Be accountable for execution and meeting product roadmap timelines and outcomes
• Make strategic decisions based on complex data and information
• Be the subject matter expert in digital health, as well as relevant regulatory and industry developments

What You'll Need:

• University degree with a concentration in Business and/or Health Sciences preferred
• 5+ years of experience in strategic planning and execution in the healthcare sector preferred
• Strong background in digital health, product management, and technical execution
• Demonstrate exceptional stakeholder management by effectively communicating with and managing expectations of all internal and external stakeholders, ensuring alignment with project goals and company objectives
• Ability to work within a dynamic, rapidly growing, and evolving environment
• Ability to work with cross-functional departments in a matrixed organization to achieve business goals
• Understanding of healthcare regulatory frameworks and the healthcare ecosystem
• Demonstrated analytical and problem-solving skills, combined with well-developed communication and interpersonal skills

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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