Director Consulting Services (Insurance, Health Care, Health Insurance)

CGI; Fredericton; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic IT leader to join their team in Atlantic Canada. This pivotal role involves driving growth and delivering consulting services to health care clients. The ideal candidate will possess a strong leadership background, with a proven ability to foster relationships and expand service offerings. You will engage with clients, manage multi-disciplinary teams, and contribute to strategic planning initiatives. This is a fantastic opportunity to make a significant impact within a collaborative environment that values innovation and professional development. If you're passionate about the IT consulting landscape and ready to lead a dedicated team, this role is for you.

Qualifications

• 10+ years in IT with 5+ years in a leadership role.
• Experience in health care or insurance sectors is essential.

Responsibilities

• Manage client relationships and service delivery for health care clients.
• Lead business development and proposal writing activities.
• Mentor and develop team members while overseeing operations.

Skills

Leadership

Business Development

Client Relationship Management

Communication Skills

Problem Solving

Education

Bachelor's Degree in Business or Computer Science

Equivalent combination of diploma, certifications, and work experience

Job description

This is a great opportunity to join Canada’s largest Information Technology Outsourcing and Management Consulting Service Provider - a truly global company! At CGI, highly skilled and committed consultants collaborate in a fast-paced environment, on multi-functional teams, where they enjoy personal and professional development at their own pace. CGI’s continuous growth is a testament to the confidence clients place in them and to the dedication of their professionals.

At CGI, all employees are called members because they feel a powerful sense of ownership and accountability. Members at CGI are building their own company – in + offices worldwide. CGI has the global resources, expertise, stability and skilled professionals needed to achieve outstanding results for clients – and for members; that’s why an astounding 90 percent of us are CGI shareholders!

As we experience considerable rapid growth in Atlantic Canada, we need your skills, passion, and dedication on our team.

CGI is seeking an experienced IT leader with experience in the health care sector to assume the role of Director, Consulting Services (DCS) for CGI’s Atlantic Metro market. The DCS is a key leadership position, responsible for the growth and delivery of IT consulting services to clients located in Atlantic Canada. We are looking for a candidate with a proven track record in one or more of the following industries: Insurance, Health Care, Health Insurance.

Reporting directly to the CGI Vice President of Atlantic Metro, the DCS will join a talented and dedicated CGI Atlantic Metro management team, responsible for developing and executing our vision/strategy for our Atlantic region stakeholders, specifically our clients, our members, our shareholders, and the Atlantic communities in which we live.

Your future duties and responsibilities:

As the DCS, you will build and foster key business and IT relationships with a variety of companies and organizations that operate in health care. The DCS will identify opportunities, assist with solutioning, capture the sale, and manage delivery of the associated engagement. The DCS has business evolution responsibility and is accountable for client relationships, business development, service delivery, team management and operations management.

• Act as client account executive for multiple health care clients with overall responsibility for client relationship management
• Engage health care clients and health care partners to understand their needs to identify solutions and services to expand our relationships and service portfolio
• Lead business development activities and participate, where needed, in proposal writing, project scoping, and presentation of consulting solutions to clients
• Search for and identify new health care business development opportunities outside of existing client base
• Develop RFI/RFP responses, proposals, and business cases, including pricing/margin analysis
• Manage service delivery outcomes across multiple client contracts, including the writing and updating of new and existing contracts
• Manage selected consulting engagements, including the oversight and tracking of resources, schedule and budget
• Work closely with the sector Vice President on strategic planning and go-to-market activities
• Manage, motivate, and lead a multi-disciplined team of IT professionals that CGI refers to as members
• Develop team members via continuous coaching and mentoring, performing talent management and supporting their learning and development plans
• Proactively participate in as well as actively champion your team’s participation in local community events and initiatives
• Assist with the sourcing and onboarding process for team members
• Perform financial management, overseeing monthly expense allocations, approving invoices, etc.
• Oversee product development of CGI and/or client IP
• Participate, partner and work collaboratively with other members of the CGI senior management team
• Proactively advocate and support CGI ESG initiatives

Required qualifications to be successful in this role:

The successful candidate will be expected to demonstrate leadership and service delivery experience in the IT consulting and advisory industry. The candidate should also be able to demonstrate proven ability to expand service offerings for existing clients and win new clients via exceptional customer-centric relationship building, delivering high-quality outcomes, and leveraging an existing network of Atlantic Canada community leaders and IT professionals in health care. Candidates should exhibit their experience in business development, displaying their ability to lead the preparation of compelling offers and responses to Requests for Proposals (RFPs). Finally, the candidate should be a catalyst for innovation, inspiring their team members through mentoring and coaching to continuously learn and develop their skills and capabilities within an ever-changing and dynamic IT landscape.

• Bachelor's Degree in Business, Computer Science or related field, or an equivalent combination of diploma, certifications, and work experience
• 10+ years of experience working in the IT industry with 5+ years in a leadership role
• 3+ years of experience working in either Insurance, Health Insurance or the health care sector and/or directly with health care professionals
• Experience delivering development and/or consulting services to a large client base
• Must be an exceptional communicator, both written and oral, who is able to convey complex and abstract concepts to a broad audience including CxO level
• Must be a self-starter who is action-oriented and detail-focused
• Must have exceptional relationship building skills and a desire to continuously expand an existing network of Atlantic-based community leaders and IT professionals