Director Commercial Operations – Abbott Diabetes Care, Canada (m/f/d)

Abbott; Mississauga; On-site; CAD 120,000 - 170,000; Full time

Job summary

Abbott is seeking a Director of Commercial Operations for its Diabetes Care division in Mississauga. This leadership role involves leveraging data to drive business strategies, improve market performance, and mentor teams. Candidates should possess extensive experience in commercial operations and data analytics, enhancing Abbott's mission to transform healthcare.

Benefits

Career development opportunities

Recognition for diversity and inclusion

Comprehensive benefits package

Qualifications

• 10+ years of professional experience with 3 years in leadership.
• 2+ years in data analytics or business intelligence.
• Experience in Insights management and Commercial Management.

Responsibilities

• Lead Sales Operations and Business Analytics teams.
• Develop cross-functional strategic business initiatives.
• Provide insights for market trends and business strategies.

Skills

Leadership

Data Analysis

Commercial Acumen

Market Research

Education

Bachelor’s degree

Master’s degree

Tools

BI and Data Visualization Tools

Job description

Director Commercial Operations – Abbott Diabetes Care, Canada (m/f/d)

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As Director Commercial Operations at Abbott Diabetes Care you will lead the strategic integration of advanced data capabilities into the commercial function. This role is responsible for leveraging data-driven insights to shape business strategies, optimize market performance, and drive sustainable growth.

What You’ll Do

Provide direct leadership to Sales Operations, Business Analytics and Sales Training.

Use data and analytics to provide business insights and storytelling to all areas of ADC business, enssuring we are maximizing opportunities and meeting key deliverables.

Provide strategic input and supports issues resolution as part of ADC Canada senior leadership team. Establish processes, methodology and governance to effectively manage team effectiveness and business insights

Develop and lead execution of cross-functional strategic business initiatives.

Develop transparency information, reports, and Insights into market trends, competitive dynamics, growth opportunities, and purchasing decisions

Serve as a high-profile management representative for ADC Canada both within and outside the organization, with internal and external stakeholders.

Responsible for design B2B and B2C customer measurement solutions and deliver data-driven business insights.

Assess and recommend optimal salesforce design and organization structure, coverage, and productivity improvement – weekly, monthly and quarterly

Share responsibility with the ADC Canada management team for successful delivery of the affiliate Plan objectives (financial and project).

Find margin opportunities, negotiating with suppliers and contractors, constantly monitoring progress, quality and costs

Actively engage with ADC colleagues outside the affiliate to ensure alignment with global strategies.

Oversee and manage the finance and labor involved in a company’s projects. Oversee all commercial and managerial aspects of the projects to ensure they are completed on time and under budget according to finance. Also, collaborate with other executives within the company to decide on potential future projects.

Understand Regional (State level) regulatory environment and required changes for execution to stay compliant

Your Profile

Experience:

10+ years of professional experience with a minimum of 3 years in a leadership role

Sales and Marketing experience with deep technical expertise with strong commercial acumen and leadership capabilities.

A minimum of 2 years experience in Insights management and 3+ years in Commercial Management positions

2+ years experience in data analytics or business intelligence, with at least 3 years in a senior data visualization role where you have presented commercial information to senior leadership teams

Track record of leading teams, developing growth strategies, and improving a business's market position.

Technical and Analytical Skills:

Data Analysis & Interpretation: Proficiency in analyzing large datasets, identifying trends, and drawing actionable insights.

Statistical Modeling: Knowledge of statistical techniques for data modeling and predictive analytics.

BI and Data Visualization Tools: Expertise in using BI tools and platforms to create visualizations and dashboards for reporting and communication.

Market Research & Competitive Analysis: Strong ability to conduct market research, analyze competitor strategies, and understand market dynamics.

Customer Insight & Behavior: Understanding consumer behavior and preferences to inform strategic decisions.

AI & Machine Learning Awareness: Familiarity with AI concepts and machine learning applications in commercial strategy, including predictive modeling, customer segmentation, and automation of insights.

Understanding of go-to-market strategies, sales enablement, pricing models, and revenue optimization

Knowledge of budgeting, forecasting, P&L management, and financial KPIs relevant to commercial performance.

Working knowledge of AI/ML concepts, including supervised/unsupervised learning, natural language processing, and predictive modeling.

Strategic and Leadership Skills:

Strategic Thinking & Planning

Ability to develop and implement commercial strategies, aligning them with business objectives.

Communication & Presentation: Excellent communication skills to effectively present insights and recommendations to stakeholders, including senior management.

Stakeholder Engagement & Influence: Capacity to build relationships with internal and external stakeholders and influence decisions based on data insights.

Leadership & Team Management: Ability to lead and influence teams, fostering a culture of innovation and data-driven decision-making.

Adaptability & Problem Solving: Agility and flexibility to adapt to changing market conditions and effectively solve complex problems.

Continuous Learning: A commitment to staying up-to-date with the latest trends and technologies in the field of commercial insights and analytics.

Financial Acumen: Understanding of budgeting, forecasting, and financial analysis to support commercial decision-making.

Negotiation & Contract Management: Ability to negotiate and manage contracts with suppliers and partners.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Support & Administration

DIVISION:

ADC Diabetes Care

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As Director Commercial Operations at Abbott Diabetes Care you will lead the strategic integration of advanced data capabilities into the commercial function. This role is responsible for leveraging data-driven insights to shape business strategies, optimize market performance, and drive sustainable growth.

What You’ll Do

• Provide direct leadership to Sales Operations, Business Analytics and Sales Training.

• Use data and analytics to provide business insights and storytelling to all areas of ADC business, enssuring we are maximizing opportunities and meeting key deliverables.

• Provide strategic input and supports issues resolution as part of ADC Canada senior leadership team. Establish processes, methodology and governance to effectively manage team effectiveness and business insights

• Develop and lead execution of cross-functional strategic business initiatives.

• Develop transparency information, reports, and Insights into market trends, competitive dynamics, growth opportunities, and purchasing decisions

• Serve as a high-profile management representative for ADC Canada both within and outside the organization, with internal and external stakeholders.

• Responsible for design B2B and B2C customer measurement solutions and deliver data-driven business insights.

• Assess and recommend optimal salesforce design and organization structure, coverage, and productivity improvement – weekly, monthly and quarterly

• Share responsibility with the ADC Canada management team for successful delivery of the affiliate Plan objectives (financial and project).

• Find margin opportunities, negotiating with suppliers and contractors, constantly monitoring progress, quality and costs

• Actively engage with ADC colleagues outside the affiliate to ensure alignment with global strategies.

• Oversee and manage the finance and labor involved in a company’s projects. Oversee all commercial and managerial aspects of the projects to ensure they are completed on time and under budget according to finance. Also, collaborate with other executives within the company to decide on potential future projects.

• Understand Regional (State level) regulatory environment and required changes for execution to stay compliant

Your Profile

• Education: Bachelor’s degree required, Master’s degree preferred

• Experience:

  • 10+ years of professional experience with a minimum of 3 years in a leadership role

  • Sales and Marketing experience with deep technical expertise with strong commercial acumen and leadership capabilities.

  • A minimum of 2 years experience in Insights management and 3+ years in Commercial Management positions

  • 2+ years experience in data analytics or business intelligence, with at least 3 years in a senior data visualization role where you have presented commercial information to senior leadership teams

  • Track record of leading teams, developing growth strategies, and improving a business's market position.

Technical and Analytical Skills:

• Data Analysis & Interpretation: Proficiency in analyzing large datasets, identifying trends, and drawing actionable insights.

• Statistical Modeling: Knowledge of statistical techniques for data modeling and predictive analytics.

• BI and Data Visualization Tools: Expertise in using BI tools and platforms to create visualizations and dashboards for reporting and communication.

• Market Research & Competitive Analysis: Strong ability to conduct market research, analyze competitor strategies, and understand market dynamics.

• Customer Insight & Behavior: Understanding consumer behavior and preferences to inform strategic decisions.

• AI & Machine Learning Awareness: Familiarity with AI concepts and machine learning applications in commercial strategy, including predictive modeling, customer segmentation, and automation of insights.

• Understanding of go-to-market strategies, sales enablement, pricing models, and revenue optimization

• Knowledge of budgeting, forecasting, P&L management, and financial KPIs relevant to commercial performance.

• Working knowledge of AI/ML concepts, including supervised/unsupervised learning, natural language processing, and predictive modeling.

Strategic and Leadership Skills:

• Strategic Thinking & Planning

• Ability to develop and implement commercial strategies, aligning them with business objectives.

• Communication & Presentation: Excellent communication skills to effectively present insights and recommendations to stakeholders, including senior management.

• Stakeholder Engagement & Influence: Capacity to build relationships with internal and external stakeholders and influence decisions based on data insights.

• Leadership & Team Management: Ability to lead and influence teams, fostering a culture of innovation and data-driven decision-making.

• Adaptability & Problem Solving: Agility and flexibility to adapt to changing market conditions and effectively solve complex problems.

• Continuous Learning: A commitment to staying up-to-date with the latest trends and technologies in the field of commercial insights and analytics.

• Financial Acumen: Understanding of budgeting, forecasting, and financial analysis to support commercial decision-making.

• Negotiation & Contract Management: Ability to negotiate and manage contracts with suppliers and partners.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Support & Administration

DIVISION:

ADC Diabetes Care

LOCATION:

Canada > Mississauga : 6925 Century Avenue

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

About the company

Abbott Laboratories is an American multinational medical devices and health care company with headquarters in Abbott Park, Illinois, United States.

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