Director, Business Analysis

TechAlliance of Southwestern Ontario, London Economic Development Corporation; London; On-site; CAD 121,000 - 171,000; Full time

Benefits offered by this job

Education reimbursement up to $2,000

Health benefits

Volunteer day

Pension & share options

Recognition programs

Community & ERGs

Job summary

Canada Life in London, ON is seeking a Director, Business Analysis to lead the day-to-day execution and maturation of a modern business analysis practice across a portfolio of initiatives. This role translates business needs into clear, actionable requirements and meaningful outcomes.

You will collaborate with leaders across business, technology, finance and risk to ensure initiatives are well defined, outcome-focused and positioned for delivery and adoption. Strong leadership is essential.

Qualifications

• 12-15 years of progressive Business Analysis experience.
• Experience leading teams or a significant BA function in a large, complex, regulated environment.
• Experience implementing or maturing BA practices in a matrixed organization.
• Strong people leadership, coaching, and stakeholder management skills.
• Excellent communication and facilitation, translating complex needs into actionable requirements.
• Experience across strategy, portfolio, and delivery with business and technology partners.
• Ability to work through ambiguity, influence without direct authority, and support organizational change.
• Experience contributing to business case development, outcome measurement, and prioritization discussions.
• Understanding of Agile, hybrid, and traditional delivery lifecycles.
• Experience in a regulated environment; financial services preferred.
• Certifications such as CBAP, PMI-PBA, Agile/Scrum, Lean Six Sigma are assets.

Responsibilities

• Lead and develop a team of Business Analysts, setting clear expectations for quality, consistency, and delivery.
• Implement and continuously improve BA frameworks, standards, tools, templates, and ways of working.
• Build a strong BA community of practice through coaching, mentoring, knowledge sharing, and capability development.
• Support deployment of BAs to initiatives while maintaining alignment to the enterprise BA practice.
• Oversee BA activities across programs and projects, including requirements elicitation, process design, and solution validation.
• Oversee testing activities across programs and projects, including test case documentation, execution, and defect management.
• Lead BA intake, discovery, and shaping to improve quality of work entering the portfolio.
• Provide mobilization support to initiatives by defining BA scope, approach, deliverables, and resourcing needs.
• Ensure effective requirements management and traceability across the delivery lifecycle.
• Support post-implementation reviews and Day 2 operating model designs.

Skills

People leadership

Stakeholder management

Communication

Facilitation

Influence without authority

Decision making

Coaching

Portfolio alignment

Ambiguity handling

Strategic thinking

Education

University degree in business or technology

Tools

CBAP

PMI-PBA

Agile/Scrum

Lean Six Sigma

Job description

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Canada Life is strengthening how we deliver business-led change through the continued build-out of acentralizedBusiness Project Management Office (BPMO).

Reporting to the VP, BPMO, the Director, Business Analysis willleadthe day-to-day execution and continued maturity of a modern, high-performing business analysis practice. This role will help translate business needs into clear, actionable requirements and meaningful outcomes across a portfolio of initiatives.

Working closely with leaders and delivery partners across business, technology, finance, and risk, the Director will ensure assigned initiatives are well defined, outcomefocused, and positioned for successful delivery and adoption.

What you will do

Lead and develop a team of Business Analysts, setting clear expectations for quality, consistency, and delivery.

Implement and continuously improve business analysis frameworks, standards, tools, templates, and ways of working establishedforthe enterprisepractice.

Build a strong Business Analysis community of practice through coaching, mentoring, knowledge sharing, and capability development.

Support the effective deployment of Business Analysts to initiatives while maintaining alignment to the enterprise Business Analysis practice.

Oversee business analysis activities across assignedprogramand projects, includingrequirementselicitation and documentation, process design and improvement, and solution validation and acceptance.

Oversee business testing activities across assignedprogramand projects, including test case documentation, test execution, and defect management.

Lead BA intake, discovery, and shaping activities to improve the quality of work entering the portfolio.

Provide mobilization support to key initiatives by defining Business Analysis scope, approach, deliverables, and resourcing needs.

Ensure effective requirements management and traceability across the delivery lifecycle.

Support post-implementation reviews and the design of Day 2 operating models, including roles, processes, controls, and hand-offs required for sustainable operations.

What you will bring

12- 15 years of progressive Business Analysis experience, including experience leading teams or a significant Business Analysis function in a large, complex, and preferably regulated environment.

Demonstrated experience implementing or maturing Business Analysis practices, standards, and ways of working in a matrixed organization.

Strong people leadership, coaching, and stakeholder management skills.

Excellent communication and facilitation skills, with the ability to translate complex business needs into clear, actionable requirements.

Experience working across strategy, portfolio, and delivery layers and collaborating with both business and technology partners.

Demonstrated ability to work through ambiguity, influence without direct authority, and support organizational change.

Experience contributing to business case development, outcome measurement, and initiative prioritization discussions.

Understanding of Agile, hybrid, and traditional delivery lifecycles.

Experience in a regulated environment; financial services experience is preferred.

University degree in business, technology, or related field

Certifications such as CBAP, PMI-PBA, Agile/Scrum, or Lean Six Sigma are considered assets

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The base salary for this position is between $121,200 - $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement.


• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.


• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.


• Financial Security: Company-matching pension plan, share ownership program and additional investment options.


• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!


• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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Location: London, ON, CA Toronto, ON, CA Winnipeg, MB, CA