Director, Business Analysis

Socket.dev; Winnipeg; On-site; CAD 121,000 - 171,000; Full time

Benefits offered by this job

Career development

Health & wellness

Volunteer day

Financial security

Rewards and recognition

Emphasis on community

Job summary

Canada Life is strengthening how we deliver business-led change through the continued build-out of a centralized Business Project Management Office (BPMO).

Reporting to the VP, BPMO, the Director, Business Analysis will lead the day-to-day execution and continued maturity of a modern, high-performing business analysis practice. This role translates business needs into clear requirements across a portfolio of initiatives and partners with leaders across business, technology, finance and risk.

Qualifications

• 12-15 years of progressive Business Analysis experience, including experience leading teams or a significant Business Analysis function.
• Demonstrated experience implementing or maturing Business Analysis practices, standards, and ways of working in a matrixed organization.
• Strong people leadership, coaching, and stakeholder management skills.
• Excellent communication and facilitation skills, with the ability to translate complex business needs into clear, actionable requirements.
• Experience working across strategy, portfolio, and delivery layers and collaborating with both business and technology partners.
• Demonstrated ability to work through ambiguity, influence without direct authority, and support organizational change.
• Experience contributing to business case development, outcome measurement, and initiative prioritization discussions.
• Understanding of Agile, hybrid, and traditional delivery lifecycles.
• Experience in a regulated environment; financial services experience is preferred.
• Certifications such as CBAP, PMI-PBA, Agile/Scrum, or Lean Six Sigma are considered assets

Responsibilities

• Lead and develop a team of Business Analysts, setting clear expectations for quality, consistency, and delivery.
• Implement and continuously improve business analysis frameworks, standards, tools, templates, and ways of working established for the enterprise practice.
• Build a strong Business Analysis community of practice through coaching, mentoring, knowledge sharing, and capability development.
• Support the effective deployment of Business Analysts to initiatives while maintaining alignment to the enterprise Business Analysis practice.
• Oversee business analysis activities across assigned program and projects, including requirements elicitation and documentation, process design and improvement, and solution validation and acceptance.
• Oversee business testing activities across assigned program and projects, including test case documentation, test execution, and defect management.
• Lead BA intake, discovery, and shaping activities to improve the quality of work entering the portfolio.
• Provide mobilization support to key initiatives by defining Business Analysis scope, approach, deliverables, and resourcing needs.
• Ensure effective requirements management and traceability across the delivery lifecycle.
• Support post-implementation reviews and the design of Day 2 operating models, including roles, processes, controls, and hand-offs required for sustainable operations.

Skills

Business Analysis

Leadership

Stakeholder management

Communication

Facilitation

Agile

Hybrid delivery

Regulated environment

Financial services

Education

University degree in business or IT

Job description

Permanent Full Time

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Canada Life is strengthening how we deliver business-led change through the continued build-out of acentralizedBusiness Project Management Office (BPMO).

Reporting to the VP, BPMO, the Director, Business Analysis willleadthe day-to-day execution and continued maturity of a modern, high-performing business analysis practice. This role will help translate business needs into clear, actionable requirements and meaningful outcomes across a portfolio of initiatives.

Working closely with leaders and delivery partners across business, technology, finance, and risk, the Director will ensure assigned initiatives are well defined, outcomefocused, andpositioned for successful delivery and adoption.

What you will do

• Lead and develop a team of Business Analysts, setting clear expectations for quality, consistency, and delivery.

• Implement and continuously improve business analysis frameworks, standards, tools, templates, and ways of workingestablishedforthe enterprisepractice.

• Build a strong Business Analysis community of practice through coaching, mentoring, knowledge sharing, and capability development.

• Support the effective deployment of Business Analysts to initiatives whilemaintainingalignment to the enterprise Business Analysis practice.

• Oversee business analysis activities across assignedprogramand projects, includingrequirementselicitation and documentation, process design and improvement, and solution validation and acceptance.

• Oversee business testing activities across assignedprogramand projects, includingtest case documentation, test execution, and defect management.

• Lead BA intake, discovery, and shaping activities to improve the quality of work entering the portfolio.

• Providemobilizationsupport to key initiatives by defining Business Analysis scope, approach, deliverables, and resourcing needs.

• Ensure effectiverequirementsmanagement and traceability across the delivery lifecycle.

• Support post-implementation reviews and the design of Day 2 operating models, including roles, processes, controls, and hand-offsrequiredfor sustainable operations.

What you will bring

• 12-15 years of progressive Business Analysis experience, including experience leading teams or a significant Business Analysis function in a large, complex, and preferably regulated environment.

• Demonstrated experience implementing or maturing Business Analysis practices, standards, and ways of working in a matrixedorganization.

• Strongpeopleleadership, coaching, and stakeholder management skills.

• Excellent communication and facilitation skills, with the ability to translate complex business needs into clear, actionable requirements.

• Experience working across strategy, portfolio, and delivery layers and collaborating with both business and technology partners.

• Demonstrated ability to work through ambiguity, influence without direct authority, and supportorganizationalchange.

• Experience contributing to business case development, outcome measurement, and initiativeprioritizationdiscussions.

• Understanding of Agile, hybrid, and traditionaldeliverylifecycles.

• Experience in a regulated environment; financial services experience is preferred.

• University degree in business, technology, or related field

• Certifications such asCBAP, PMI-PBA, Agile/Scrum, or Lean Six Sigmaare considered assets

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The base salary for this position is between $121,200 - $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

Learn moreaboutCanada Life.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted.

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