Directeur(rice) général(e), Conformité

IGM Financial; Quebec; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

IGM Financial is seeking a Director of Compliance to lead the compliance team in Quebec. The role requires significant experience in financial services, strong leadership skills, and the ability to navigate complex regulatory environments. As a key stakeholder, you will ensure effective compliance practices and manage regulatory inquiries. The position promotes a hybrid work environment, allowing for professional growth and development.

Benefits

Hybrid work environment

Employee wellness resources

Qualifications

• Minimum 10 years of experience in a financial services environment.
• In-depth knowledge of regulations governing insurance and financial planning.
• Bilingual (French and English) is considered an asset.

Responsibilities

• Lead and support the Compliance team and ensure compliance with industry regulations.
• Monitor regulatory developments and update compliance policies.
• Manage complaints and conduct internal investigations.

Skills

Leadership

Communication

Strategic Thinking

Problem Solving

Education

Post-secondary degree in relevant business discipline

Job description

Career Opportunities: Director, Compliance (13591)

Requisition ID13591-Posted - Location (1) -Canada- Province of Job Posting (1) - Career Site (2)

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial's unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.

At IG Wealth Management, our vision is to inspire financial confidence.

This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.

You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.

IG Wealth Management is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

DEPARTMENT SUMMARY: The mandate of the Compliance Department is to ensure compliance with relevant regulatory requirements affecting mutual fund and investment dealers, including rules, policies and by-laws of the self-regulatory organizations of Canadian Investment Regulatory Organization (CIRO), Autorité des marchés financiers (AMF), Chambre de la sécurité financière (CSF), provincial securities commissions, insurance commissions/councils and other regulators. The Department works closely with Distribution Leadership and other management to develop appropriate corporate policies, identifies and promotes good business practices, executes business review programs to monitor sales practices, manages client complaint resolution processes and conducts branch examination programs.

POSITION SUMMARY: As the senior compliance leader in the province of Quebec, the Director, Compliance is responsible for the direct and indirect leadership of the IG Wealth Management Compliance team located in Quebec. The Director’s responsibilities will include leading and participating in strategic projects and initiatives, monitoring regulatory developments, compliance communications, maintaining and updating policies and procedures and providing support to corporate operational projects. The Director works closely with Senior Leadership, the Legal Department, regulatory contacts, all members of Compliance, as well as other external stakeholders. The Quebec team responsible for complaint and supervisory investigations, including oversight of investigatory steps, complaint adjudication, settlement negotiations with clients will report to the Director.

DUTIES INCLUDE:

• Provide strategic and operational support to the VP, Compliance and Chief Compliance Officer (CCO) for securities dealers, insurance and trust company businesses, as needed, including agenda setting for senior management meetings and overseeing risk metrics and reporting
• Provide leadership on sensitive issues, manage resources, ensure consistent protocols, identify trends, and recommend process/policy improvements related to all areas of wealth management compliance.
• Lead compliance and business projects by assessing requirements, prioritizing tasks, and either contributing directly or delegating while maintaining oversight.
• Monitor regulatory developments and conduct ongoing reviews of compliance policies and procedures, provide input for revisions, and ensure effective and timely communication of changes and updates to the compliance team, other departments and stakeholders, and ensure these updates are reflected in testing procedures.
• Foster a culture of collaboration and knowledge sharing across the Compliance function and other business lines.
• Contribute to the development of educational and training materials for both the Compliance team and Distribution. Represent Compliance by delivering presentations at Corporate events, Policy Advisory Committee meetings or other forums as needed
• Participate in strategic initiatives and projects with senior management.
• Manage, coach, and prioritize case volumes for a team responding to client complaints and internal investigations.
• Review casework completed by the investigations team to ensure appropriate resolution and completeness of the review.
• Report on apparent trends or recurring deficiencies and recommend appropriate corrective actions and process improvements.
• Respond to regulator (CIRO, CSF, AMF, OBSI) inquiries related to compliance investigations. Conduct appropriate research and investigation into issues questioned by regulators. Correspond with Advisors, Division Managers, and Regional Vice Presidents as necessary to obtain information and explanations in order to provide full and complete written reports in response to regulatory inquiries.
• Attend regulatory hearings and/or other hearings as a Subject Matter Witness when required.
• Develop effective relationships with clients, advisors, leadership, regulators, and other stakeholders.

QUALIFICATIONS:

• Minimum 10 years of experience in a financial services environment
• Post-secondary degree in a relevant business discipline
• In-depth knowledge of the financial services industry, including understanding of regulations and policies governing insurance, financial planning, and the securities industry (for example CIRO, AMF and other regulators)
• Knowledge of comprehensive financial planning, insurance and wealth planning strategies
• Strong verbal/written communications skills and interpersonal skills required to build credibility with and influence advisors, managers, and peers/colleagues
• Leadership experience, including staff performance, development and coaching
• Ability to think strategically with a view to maximizing efficiency and effectiveness of the compliance program
• Experience in a leadership role with significant exposure to and interaction with senior executives on complex and material issues
• Excellent organizational skills with the ability to prioritize and perform multiple tasks and deal with interruptions while working within strict deadlines
• Bilingual (French and English) is considered an asset

Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.

We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.

IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.