Directeur Général / General Manager

Indigo; Montreal; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead its Montreal store. This role offers the chance to drive business performance and inspire a high-performing team in a vibrant retail environment. You will champion customer-centric decisions, maintain a safe and compliant atmosphere, and embrace diversity and innovation. If you have a passion for retail and a commitment to enhancing customer experiences, this opportunity is perfect for you.

Qualifications

• 6+ years in retail/multi-unit management, leading leaders.
• Bilingual (French/English) – required in Québec.

Responsibilities

• Lead the store to achieve key sales and profitability goals.
• Inspire a culture of engagement and deliver joyful customer experiences.

Skills

Retail Management

Bilingual (French/English)

Team Leadership

Customer-Centric Decision Making

Business Performance Management

Education

Post-secondary education or equivalent experience

Job description

Indigo is Canada’s Cultural Department Store. We love books and beautiful things, and we exist to add joy to our customers’ lives. We offer vibrant career opportunities in our 170+ stores, DCs, and Home Office.

As General Manager, you will lead the store to achieve key sales and profitability goals, inspire a culture of engagement, and deliver joyful customer experiences.

• 6+ years in retail / multi-unit management, leading leaders
• Post-secondary education or equivalent experience
• Mobile and able to lift up to 40 lbs
• Bilingual (French / English) – required in Québec
• Drive business performance, sales, and profit goals
• Champion customer-centric decisions and local market awareness
• Lead staffing, scheduling, inventory, and visual merchandising
• Maintain a safe and compliant environment
• Build and develop a high-performing team
• Encourage feedback, learning, and collaboration
• Embrace change, innovation, and diversity

INCLUSION AT INDIGO | L’INCLUSION CHEZ INDIGO

We value diversity and belonging. We welcome applicants from all backgrounds, including BIPOC, LGBTQ2+, and persons with disabilities.

WELCOME HOME | BIENVENUE CHEZ VOUS

Indigo sells many cultural products in English. A working knowledge of English is required, along with fluency in French.