Dining Experience Specialist

Verve Senior Living; Courtice; On-site; CAD 32,000 - 42,000; Full time

Job summary

Verve Senior Living is seeking a Dining Services Attendant to enrich residents’ dining experiences and maintain high cleanliness and safety standards in the dining areas. You will work under the Dining Services Manager or designate across meals, ensuring dietary restrictions are followed and guest satisfaction is a priority.

The role emphasizes teamwork, effective communication, and adherence to health and safety protocols within a fast-paced environment.

Qualifications

• Must be able to communicate effectively, both written and verbally, in the English language.
• Minimum of grade 12 education required.
• Minimum 2 years’ experience in a similar serving position preferred.
• An understanding of food service and preparation is essential.
• Must have a valid regional safe food handler’s certificate.
• Must have a valid alcohol serving certificate.

Responsibilities

• Participates in and adheres to continuous quality improvement standards.
• Serves meals in the dining room to residents and guests.
• Ensures that the proper dietary restrictions are followed for residents. Helps to meet residents’ personal preferences.
• Sets dining room tables, and clears the dining room of dishes, utensils, etc.
• Maintains cleanliness in dining area including washing dishes, pots, pans, and cleaning kitchen equipment and area, as assigned according to established cleaning procedures.
• Sanitizes dishwasher area after each meal.
• Utilizes point of sale system for guest and resident meals.
• Portions desserts, appetizers and meals for serving in the dining room as well as serves snacks.
• Receives and stores food supplies.
• Provides assistance to the cook in the preparation of food and assembly of salad/sandwich plates, as assigned.
• Complies with infection control processes and protocols as directed, e.g. outbreak management.
• Maintains effective communication, both written and verbal with co-workers, residents and guests including addressing resident concerns during dining service.
• Performs other duties as assigned by Dining Services Manager or delegate.
• Complies with all corporate policies and procedures.
• Completes all required mandatory training/education.

Skills

Communication

Teamwork

Education

Grade 12 education

Tools

POS system

Job description

Verve Senior Living is seeking a Dining Services Attendant to enrich residents’ dining experiences and maintain high cleanliness and safety standards in the dining areas. You will work under the Dining Services Manager or designate across meals, ensuring dietary restrictions are followed and guest satisfaction is a priority.

The role emphasizes teamwork, effective communication, and adherence to health and safety protocols within a fast-paced environment.