Digital Solutions Manager

E.B. Horsman & Son; Surrey; On-site; CAD 115,000 - 125,000; Full time

Benefits offered by this job

Birthday off

Health, dental, and employee assistant

Annual profit-sharing

Employee share ownership program (ESOP

RRSP matching after 1 year

Access to EBH University

Job summary

E.B. Horsman & Son is seeking a Digital Solutions Manager in Surrey to shape the company’s digital and data strategy. You will lead a high-performing team, design scalable solutions across ERP/CRM/eCommerce, and drive AI initiatives while ensuring security and governance.

You will collaborate with business units, manage integrations, and deliver data-driven insights through modern reporting platforms, in a hybrid cloud/on-prem environment.

Qualifications

• 5+ years of experience in digital solutions, data, or enterprise applications.
• 2+ years of experience leading or mentoring technical teams.
• Strong experience with SQL, API Management, Data Lake management, and enterprise SaaS platforms (ERP/CRM/eCommerce/WMS).
• Experience with Power Automate, Power Apps, and PowerBI strongly preferred.
• Experience working in hybrid environments (cloud + on-prem).
• Strong communication skills across technical and business teams.

Responsibilities

• Lead and develop a high-performing Digital Solutions team through mentoring and guidance.
• Oversee rollout of Microsoft Copilot and Claude; govern AI solutions, security and maintenance.
• Deliver digital roadmaps, SOPs, and prioritization with business stakeholders.
• Design scalable solutions across ERP, CRM, eCommerce, and data platforms.
• Drive integrations, automation, and data platform optimization across SaaS and on‑prem.
• Maintain data integrity, APIs, and data lake while producing clear system docs.

Skills

Leadership

Team mentoring

SQL

APIs

Data Lake

Power BI

Power Automate

Power Apps

ERP/CRM/WMS

Hybrid cloud/on-prem

Security practices

Education

Bachelor's degree in Information Technology, Computer Science, or equivalent

Job description

Career Opportunities with E.B. Horsman & Son

Helping our communities thrive.

Are you ready for new challenges and new opportunities?

Current job opportunities are posted here as they become available.

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

What we offer

• Birthday off
• Health, dental, and employee assistance program benefits
• Annual profit-sharing
• Employee share ownership program (ESOP)
• RRSP matching after 1 year of employment
• Access to EBH University for personal & professional growth

Located at 19295 25 Ave, Surrey, BC V3Z 3X1, this is a full-time permanent position, Monday to Friday, 8:00 AM – 4:30 PM.

Why this role matters

E.B. Horsman is on an exciting growth trajectory, and we’re looking for a Digital Solutions Manager to play a key role in shaping and delivering our digital and data strategy. This role blends leadership, solution design, and hands-on execution which is ideal for someone who enjoys building scalable solutions while leading a high-performing team. You’ll work closely with business stakeholders to drive digital initiatives across systems, data, and integrations that directly impact operational performance and customer experience.

What to expect in the role

Leadership & Delivery

• Lead and develop a high-performing Digital Solutions team through coaching, mentoring, and technical guidance
• Manage the rollout of Microsoft Copilot and Claude across the organization, supporting the ongoing development, maintenance, governance, and security of AI solutions
• Manage team performance through standardized deployment structure, best practices and change management.
• Ensure delivery of key digital initiatives, technical roadmaps and helpdesk prioritization
• Partner with business leaders to align digital solutions with organizational objectives
• Design and implement scalable solutions across ERP, CRM, eCommerce, and data platforms
• Drive integrations, automation, and system optimization across SaaS and on-prem environments
• Ensure adherence to SOPs, documentation standards, and security best practices
• Contribute to long-term architectural planning and continuous improvement initiatives

Data & Reporting

• Design and maintain integrity of master data and the EB Horsman data lake
• Manage APIs and data integrations
• Build and enhance self-serve reporting solutions, data marts, and EB Horsman PIM
• Produce accurate system documentation, training materials, and change records

Hands-On Technical Contribution

• Contribute at a senior technical level across helpdesk support, integrations, APIs, automation, and AI initiatives
• Troubleshoot and resolve complex system issues in hybrid SaaS and on-prem environments
• Serve as the primary point of contact during outages or downtime
• Continuously develop expertise in ERP, CRM, WMS, and eCommerce systems

Governance & Security

• Support best practices in access control, data security, compliance, and operational reliability
• Contribute to change management processes, documentation standards, and DR/BC planning
• Ensure security protocols and industry best practices are consistently followed
• Maintain strong operational controls to ensure system reliability
• Manage relationships with vendors, partners, and service providers
• Support contract discussions, service evaluations, and solution delivery
• Liaise with vendors to resolve issues and advance technical initiatives
• Ensure vendor solutions align with business needs and technical standards
• 5+ years of experience in digital solutions, data, or enterprise applications
• 2+ years of experience leading or mentoring technical teams
• Strong experience with SQL, API Management, Data Lake management, and enterprise-level SaaS platforms (ERP/CRM/eCommerce/WMS)
• Experience with Power Automate, Power Apps, and PowerBI strongly preferred.
• Experience working in hybrid environments (cloud + on-prem)
• Strong communication skills with the ability to work across technical and business teams

Our Core Values: Celebrating the Past, Empowering the Future

Teamwork l Integrity l Continuous Improvement l Resilience l Empowered

Compensation Details:

$115,000 to $125,000. Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors.

Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted