Digital Product Owner

Insight Global; Toronto; On-site; CAD 110,000 - 150,000; Full time

Job summary

Insight Global is seeking a Digital Product Owner for a Big 5 banking client to drive delivery of an AI-driven product roadmap. You will lead agile teams, work with a Product Manager, and ensure timely delivery of high-value features.

You will collaborate with business stakeholders, own the product backlog, write user stories, and guide the team through the development lifecycle with a strong focus on metrics and continuous improvement.

Qualifications

• 5+ years experience in digital product management
• Experience working on digital employee-facing platforms/applications
• Strong background working with data
• Market research and competitive analysis
• Product roadmap creation and delivery experience
• Exceptional cross-functional stakeholder management skills
• Strong knowledge of AI, GenAI, ML concepts and technologies
• Strong knowledge of development, deployment and scaling of AI products
• Experience working with generative AI technologies
• CRM systems experience
• LLM experience

Responsibilities

• Roadmap Execution: Drive delivery of features per roadmap and align with business objectives.
• Stakeholder Collaboration: Clarify requirements and report delivery progress.
• Product Backlog Ownership: Prioritize backlog for high-impact items.
• User Story Development: Write and refine user stories and acceptance criteria.
• Agile Ceremony Leadership: Lead sprint planning, daily stand-ups, and reviews.
• Quality Assurance: Validate work against acceptance criteria and quality standards.
• Performance Monitoring: Track sprint progress and delivery metrics.
• Continuous Feedback Loop: Collect input from users and stakeholders for backlog refinement.
• Risk Mitigation: Identify delivery risks and implement solutions to stay on track.
• Team Support: Provide leadership and resolve blockers for the team.

Skills

Digital product management

Agile delivery

Stakeholder management

User story development

Data analysis

AI / GenAI concepts

CRM systems

AWS Bedrock

Tools

AWS Bedrock

Job description

Job Description

Insight Global is seeking a Digital Product Owner for a Big 5 banking client. This role focuses on executing and delivering on an established roadmap for an AI-driven product, ensuring successful partner and technology integration with the platform. This role will be heavily focused on agile delivery, partnering with a Product Manager who will own and manage roadmaps. You will lead agile teams through the development lifecycle and ensure timely delivery of high-value features.

Key Responsibilities

• Roadmap Execution: Drive delivery of features and enhancements according to the established roadmap, ensuring alignment with business objectives.
• Stakeholder Collaboration: Work closely with business stakeholders to clarify requirements and provide updates on delivery progress.
• Product Backlog Ownership: Maintain and prioritize the product backlog, ensuring the development team focuses on the most impactful items.
• User Story Development: Write and refine user stories and acceptance criteria for clarity and completeness.
• Agile Ceremony Leadership: Actively participate in sprint planning, daily stand-ups, and sprint reviews to guide the team and remove impediments.
• Quality Assurance: Validate completed work against acceptance criteria and approve deliverables that meet quality standards.
• Performance Monitoring: Track sprint progress and delivery metrics, reporting on outcomes and identifying improvement opportunities.
• Continuous Feedback Loop: Collect input from users and stakeholders to inform backlog refinement and future iterations.
• Risk Mitigation: Identify delivery risks early and implement solutions to keep development on track.
• Team Support: Provide leadership and support to the development team, fostering collaboration and resolving blockers.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Skills and Requirements

• 5+ years experience in digital product management
• Experience working on digital employee-facing platforms/applications
• Strong background working with data
• Market research and competitive analysis
• Product roadmap creation and delivery experience
• Exceptional cross-functional stakeholder management skills (tech, data, product, sales, frontline, etc.)Strong ability to work within ambiguity
• Strong knowledge of AI, GenAI, ML concepts and technologies
• Strong knowledge of development, deployment and scaling of AI products
• Experience working with generative AI technologies
• CRM systems experience
• AWS Bedrock
• LLM experiencePrevious work in retail (frontline employee platforms)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].