Change Manager - AI Transformation & Adoption

Insight Global; Toronto; On-site; CAD 110,000 - 160,000; Full time

Job summary

Insight Global in Toronto is seeking an experienced Change Manager to lead enterprise AI transformation initiatives, focusing on stakeholder engagement, communications, training, adoption, and organizational readiness.

You will conduct change impact assessments, develop and execute change management strategies, drive executive alignment, and create training and enablement programs for successful adoption of AI-powered solutions.

Qualifications

• 7+ years of Organizational Change Management experience.
• Experience leading enterprise technology or digital transformation initiatives, specifically AI, GenAI, Copilot, automation, or digital workplace transformation experience.
• Strong executive stakeholder management and communication skills.
• Proven ability to develop training, engagement, and adoption programs.
• Experience influencing senior leaders in complex environments.
• Consulting experience preferred.
• Prosci certification or equivalent.
• Experience within Agile or Product delivery environments.
• Financial services experience or most preferred, Wealth Management, or Insurance Domain.

Responsibilities

• Lead change impact assessments, stakeholder analysis, and readiness planning.
• Develop and execute change management and communication strategies.
• Drive executive engagement and stakeholder alignment.
• Create training, enablement, and adoption programs.
• Establish champion networks and support user adoption initiatives.
• Track adoption metrics, gather feedback, and recommend improvements.
• Develop sustainment plans to reinforce long‑term behavioral change.

Skills

OCM experience

Stakeholder engagement

Training programs

Executive communication

Agile / product delivery

Prosci certification

Digital transformation

Wealth management domain

Job description

Job Description

Insight Global is seeking an experienced Change Manager to support enterprise AI transformation initiatives. This individual will lead change management activities focused on stakeholder engagement, communications, training, adoption, and organizational readiness to ensure successful implementation of AI-powered solutions and new ways of working.

Responsibilities

• Lead change impact assessments, stakeholder analysis, and readiness planning.
• Develop and execute change management and communication strategies.
• Drive executive engagement and stakeholder alignment.
• Create training, enablement, and adoption programs.
• Establish champion networks and support user adoption initiatives.
• Track adoption metrics, gather feedback, and recommend improvements.
• Develop sustainment plans to reinforce long‑term behavioral change.

Skills and Requirements

• 7+ years of Organizational Change Management experience.
• Experience leading enterprise technology or digital transformation initiatives, specifically AI, GenAI, Copilot, automation, or digital workplace transformation experience.
• Strong executive stakeholder management and communication skills.
• Proven ability to develop training, engagement, and adoption programs.
• Experience influencing senior leaders in complex environments.
• Consulting experience preferred.
• Prosci certification or equivalent.
• Experience within Agile or Product delivery environments.
• Financial services experience or most preferred, Wealth Management, or Insurance Domain.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].