Digital Product Manager

Bank of Montreal; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Product Manager to oversee the complete product development lifecycle. You will bridge business needs with technology, ensuring product viability and customer satisfaction. This role involves strategic planning, stakeholder engagement, and leading cross-functional teams to deliver valuable products to market.

Qualifications

• Typically 5-7 years of relevant experience and a related post-secondary degree or equivalent experience.

Responsibilities

• Drives end-to-end product lifecycle including product activation and retirement.
• Defines and prioritizes the customer experience.
• Analyzes market trends to improve product usability.

Skills

Business Analysis

Creative thinking

Customer centricity

Collaboration & team skills

Analytical and problem-solving skills

Influence skills

Education

Related post-secondary degree

Job description

Develops and delivers the full product development lifecycle from setting strategic objectives to bringing a product to market that delivers business value. Researches, investigates, selects, and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when', and 'what' of the product, persona development, proof of concepts, backlog management, and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story, and content requirements; create story acceptance criteria; prioritize the product backlog; and translate the product vision into a roadmap and actionable tasks.

• Identifies the overall goal of a product(s), drives engagement of stakeholders, and leads product adoption.
• Defines and prioritizes the customer experience to focus on what matters most to our customers.
• Ensures effective parallel work of product management and development teams.
• Builds and maintains high-performing cross-functional teams; monitors performance and addresses issues.
• Addresses blockers related to product adoption and correct usage, including communications, documentation, and training.
• Establishes go-to-market, pricing, and positioning strategies.
• Plans and manages budgets, timelines, and tactical components throughout the product lifecycle.
• Analyzes market trends to improve product usability.
• Ensures new products or features are desirable, viable, and functional.
• Primarily focuses on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical, and technical support.
• Uses judgment to identify, diagnose, and solve problems within rules.
• Works independently, handling non-routine situations.
• Additional responsibilities may be assigned as needed.

Qualifications:

Foundational proficiency:

• Business Analysis
• Creative thinking

Intermediate proficiency:

• AML KYC
• Digital identity verification
• Process improvement and optimization
• Business strategy
• Research and information synthesis
• Business operations
• Financial & risk management
• Product management
• Learning agility
• Customer centricity
• Collaboration & team skills
• Analytical and problem-solving skills
• Influence skills

Advanced proficiency:

• Product development
• Product value proposition and go-to-market asset development
• Technology business requirements analysis and mapping
• Product lifecycle management using Agile methodologies
• Typically 5-7 years of relevant experience and a related post-secondary degree or equivalent experience
• Deep knowledge and technical proficiency from extensive education and experience