Digital Operations Specialist

Psycho Bunny Inc.; Montreal; On-site; CAD 50,000 - 75,000; Full time

Job summary

Psycho Bunny Inc. seeks a Digital Operations Specialist to enhance our Shopify platform and oversee eCommerce technical operations. This role involves optimizing site performance, managing product feeds, and ensuring a top-notch customer experience. Join our vibrant team and contribute to our mission of bold standards!

Benefits

Group RRSP / DPSP plan with generous match

On-site gym and cafeteria with subsidized meals

Six wellness days and your birthday off

Employee discount on products

Qualifications

• 2+ years of experience with Shopify.
• Experience with analytics & reporting tools.
• Understanding of international & multilingual Ecommerce.

Responsibilities

• Oversee Shopify platform optimization.
• Manage daily operations and support eCommerce technical roadmap.
• Conduct quality assurance checks and user acceptance testing.

Skills

Shopify

Analytical Skills

E-commerce

Tools

Google Analytics 4

PowerBI

Job description

Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The Opportunity

Reporting to the eCommerce Manager, the Digital Operations Specialist oversees Shopify platform optimization and technical operations. This role drives strategic implementation while managing daily operations and supporting the eCommerce technical roadmap. Success requires strong collaboration with external agencies and internal teams to leverage technology for enhanced customer experience.

Your Daily Adventures

• Manage Shopify theme deployments and website functionality, collaborating with Digital Merchandiser to optimize features and identify improvements
• Monitor and maintain site health KPIs, technical documentation, and performance metrics, proactively addressing issues to ensure optimal platform operation
• Execute product creation and enrichment process, ensuring data accuracy and SEO optimization across all digital listings
• Serve as primary point of contact for retail stores and UAE market, coordinating product launches and content management across platforms
• Conduct quality assurance (QA) checks and user acceptance testing (UAT)
• Responsible for the management and optimization of functional storefront KPIs
• Identify opportunities for improvement in the technical operations of the department
• Manage product feeds and third-party integrations across all sales channels, ensuring alignment with business requirements and technical infrastructure
• Create & configure discount codes in conjunction with the promotional calendar for both online & retail stores

Your Toolkit

• 2+ years of experience with Shopify
• Experience with analytics & reporting tools, such as Google Analytics 4 or PowerBI a plus
• Experience with international & multilingual Ecommerce infrastructure
• Strong understanding of online shopping, ecommerce third party application ecosystem
• Ability to work on a flexible schedule and occasional extended hours availability during heavy promotional periods

Why Choose the Psycho Bunny Life?

• A group RRSP / DPSP plan, which includes a very generous match from Psycho Bunny!
• On-site gym and on-site cafeteria / bistro with subsidized meals, including breakfast and lunch.
• Six (6) wellness days and your birthday off, on us!
• Sweet discount on the coolest fits

Ready to Set a Bold Standard?

Apply now to join and show us what makes you uniquely bold!

Diversity & Inclusion

Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

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