Digital Operations Manager (18 months contract)

BCE Inc.; Toronto; Hybrid; CAD 105,000 - 145,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health support

Employee discount

Hybrid work model

Job summary

Bell Media is seeking a Digital Operations Manager to lead monetization initiatives and optimize ad formats. You will translate innovative concepts into scalable solutions for our digital advertising ecosystem.

Based in Canada, you will drive cross-functional delivery with Product, Programming and Engineering teams, oversee viewability and KPIs, and deliver actionable insights to improve revenue and efficiency while supporting a hybrid work arrangement.

Qualifications

• 5+ years in Ad Operations, Business Operations, Project Management or Product Management within digital media.
• University degree or equivalent in business, technology, marketing or related field.
• Solid understanding of digital ad technology, platforms and trends.
• Strong knowledge of campaign KPIs and measurement methodologies (e.g. viewability).
• Experience with web debugging tools, JIRA, and Confluence; able to manage multiple priorities.

Responsibilities

• Identify, evaluate, and advance monetization opportunities contributing to revenue growth.
• Own monetization requirements with Sales and Finance, addressing buyer needs and end-to-end processes.
• Drive cross-functional delivery with Product, Programming, and Engineering from initial implementation to launch.
• Oversee monetization validation across digital properties for readiness.
• Provide timely campaign guidance and post-launch support for optimization.
• Maintain process documentation, workflow diagrams, and best-practice guidelines.
• Deliver KPI-driven insights with recommended actions and ownership.
• Monitor industry tools and trends to enhance monetization strategies.

Skills

Ad Operations

Project Management

Product Management

Digital Advertising

Data-driven decision making

Education

University degree

Tools

JIRA

Confluence

Charles Proxy

Chrome Dev Tools

Job description

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Digital Operations Manager (18 months contract)

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting‑edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the forefront of one of the most exciting and ever‑changing industries. On the Bell Media team you will be a part of creating and delivering the best Canadian and international content across digital media, television, radio and out‑of‑home advertising platforms. You’ll join a team of passionate and driven innovators, who are breaking barriers and expanding the reach of Canada’s most‑loved entertainment.

At Bell Media, you’ll redefine digital connections and pioneer next‑generation services, propelling us to reach new heights, unlock untapped potential and expand horizons for our customers.

The Digital Operations Manager plays a key role in advancing Bell Media’s digital advertising products. In this role, you will act as a subject matter expert in advertising innovation and viewability, ensuring the successful implementation and optimization of new ad formats and technologies. You will be responsible for translating innovative concepts into operationally sound, scalable solutions that enhance our broader advertising ecosystem.

Key Responsibilities

• Identify, evaluate, and advance monetization opportunities that contribute to revenue growth, client retention, and operational efficiency.
• Own the definition of monetization requirements in partnership with Sales and Finance, ensuring buyer needs and end‑to‑end sales processes are clearly addressed.
• Drive cross‑functional delivery, partnering with Product, Programming, and Engineering Teams from initial implementation through to a successful launch.
• Oversee monetization validation across digital properties to ensure launch readiness.
• Provide timely, insightful campaign guidance and post‑launch support to enable effective execution and continuous optimization.
• Establish and maintain process documentation, workflow diagrams, and best‑practice guidelines to ensure consistency and alignment across all teams.
• Deliver concise, KPI‑driven operational insights, complete with recommended actions and clear ownership.
• Monitor emerging industry tools and trends, recommending process improvements to continually enhance monetization strategies.

Critical Qualifications

• 5+ years in Ad Operations, Business Operations, Project Management or Product Management within digital media.
• University degree or equivalent in business, technology, marketing or related field.
• Solid understanding of digital ad technology (e.g. Ad Servers, DMPs, DSPs, OMSs, SSPs), platforms, and industry trends.
• Strong knowledge of digital campaign KPIs and measurement methodologies (e.g. viewability).
• Experience with web debugging tools (e.g., Charles Proxy, Chrome Dev Tools), JIRA, and Confluence.
• Able to manage multiple priorities in a fast‑paced, results‑driven environment.
• Strong organizational skills and attention to detail.
• Comfortable working independently and collaboratively.
• Exceptional written and verbal communication skills.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status:Temporary - Full time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 10/28/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you’ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you’ll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.