Digital Banking Advisor & Personal Solutions

BMO; Central Ontario; On-site; CAD 36,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is hiring for a Retail Banking Sales & Service role in Ontario. You will welcome customers, assess their banking needs, and guide them to suitable financial solutions while providing seamless service across branches and channels.

The position emphasizes personal customer care, digital adoption support, and collaboration with teammates to achieve branch goals and maintain risk compliance.

Qualifications

• No prior experience required; post-secondary degree or certification in related field is desirable.
• Knowledge of personal, commercial and partner offers to tailor to customer needs.
• Confident with social media, tablets, smartphones and online tools; able to guide customers in digital usage.

Responsibilities

• Delivers exceptional service to BMO customers and prospects.
• Identifies needs and provides advice on financial solutions.
• Handles transactions and customer inquiries with accuracy and courtesy.
• Supports branch operations and risk/compliance processes as required.

Skills

Customer service

Sales

Communication

Team collaboration

Education

Post-secondary degree

Tools

CRM systems

Digital banking tools

Job description

BMO Financial Group is hiring for a Retail Banking Sales & Service role in Ontario. You will welcome customers, assess their banking needs, and guide them to suitable financial solutions while providing seamless service across branches and channels.

The position emphasizes personal customer care, digital adoption support, and collaboration with teammates to achieve branch goals and maintain risk compliance.