Digital Account Strategist / Inside Sales Representative

Teleperformance Canada; Toronto; Hybrid; CAD 40,000 - 54,000; Full time

Job summary

A leading company in client experience management is seeking a Digital Account Strategist / Inside Sales Representative to work with inbound and outbound leads, manage client accounts, and implement online marketing strategies. Offering a competitive salary and comprehensive training, this role aims to create optimal customer experiences and drive sales.

Benefits

Established career path with training

Paid training and time off

Weekly social events

Medical and dental benefits

Qualifications

• Fluency in English required.
• At least 1 year of experience in a sales environment.
• Computer savvy and a team player.

Responsibilities

• Manage your own pipeline of new business clients.
• Develop online marketing strategies to meet client goals.
• Collaborate with internal teams to support clients effectively.

Skills

Analytical skills

Communication skills

Problem solving

Sales

Education

BA/BS degree or equivalent Diploma

Tools

Salesforce

Job description

Digital Account Strategist / Inside Sales Representative - Google Ads

About Us:

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture:

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

• Autonomous - We encourage and trust your decision making skills.
• Progressive work environment - If you have skills to prove we have all ladders for you to grow.
• Flexible - We believe in results.
• Innovative - All ideas matters.
• Inclusive - Everyone is Included and everyone wins.
• We work hard and party even harder.

About the job:

• As a member of the Google Ads sales team at Teleperformance, you will be working on inbound and outbound leads to suggest new solutions and budget to their existing Google Ads account through voice and chat process for one of the largest players in the digital ad space.
• You will be part of the largest digital advertising team who creates unique customer experiences while actively making an impact in the online marketing environment.
• Annual Base Salary starting at $40,000 with earning potential up to $54,000 based on maximizing bonus and in-year increments.

Responsibilities:

• You will be responsible for managing your own pipeline of new business clients that come from both inbound and outbound lead sources.
• You will become a trusted advisor for new business clients in relation to their online advertising campaigns, with the opportunity of having a significant impact on their business.
• Develop online marketing strategies for your clients so they can achieve both brand awareness and performance marketing goals. This is done by understanding the client’s business goals, crafting compelling solutions and meeting customer expectations.
• Collaborate effectively with internal teams such as account management, support teams and call routing centers.
• It is a target driven environment, where you will work towards individual sales targets and contribute to your team’s overall target.

Qualifications:

• BA/BS degree or equivalent Diploma.
• Ability to speak and write in English fluently.
• At least 1 year of experience in a sales environment.
• Computer savvy.
• A team player with problem solving, analytical and communication skills.
• Passionate about sales, technology and the internet, with a desire to learn and develop.
• Experience using CRM software such as Salesforce is a plus.

Benefits & Perks:

• Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 4 weeks training, 2 weeks leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Competitive salary with incentive programs.
• Positive and supportive environment.
• Weekly Friday socials, trivia nights, games, and movie outings.
• Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule:

• Fixed schedule Monday to Friday, 9 hrs shift between 9 AM to 9 PM. Location.
• Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
• Hybrid setup, 4 weeks of product training will be on-site.