Digital Account Coordinator

Arnold Street Agency; Toronto; Hybrid; CAD 60,000 - 85,000; Full time

Job summary

A leading agency in Toronto seeks a Digital Account Coordinator passionate about digital marketing. This entry-level role offers hands-on experience in social media, influencer campaigns, and integrated marketing projects. Join a supportive team focused on growth and learning, while contributing to exciting client campaigns.

Benefits

Health benefits post-probationary period

Mentorship from experienced account managers

Creative freedom and ownership of work

Regular team events

Hybrid flexibility

Qualifications

• 1-2 years of agency or in-house marketing experience.
• Foundational understanding of social media and digital marketing strategy.

Responsibilities

• Assist with day-to-day client communication and project updates.
• Support execution of social media content strategies across platforms.
• Help coordinate influencer outreach and content collection.

Skills

Detail-oriented

Organized

Collaborative

Proactive

Tools

Google Suite

Monday.com

Sprout

Canva

MailChimp

Job description

Direct message the job poster from Arnold Street Agency

Senior Director, Accounts at Arnold Street Agency

Are you passionate about digital marketing and eager to grow your career in an agency environment? ASA is looking for a Digital Account Coordinator who’s organized, proactive, and excited to support client work across a wide range of digital channels.

This is a great opportunity for someone with foundational marketing knowledge who wants to build hands-on experience in social media, influencer campaigns, and integrated marketing projects. You’ll work closely with Account Managers to help bring campaigns to life—contributing to creative ideas, content execution, and strategy—while gaining exposure to all areas of digital marketing in a supportive, collaborative team environment.

Reporting to the Senior Account Director, the Digital Account Coordinator will support the delivery and execution of client campaigns, with a focus on social content, project coordination, influencer marketing, and day-to-day campaign logistics. This role offers hands-on exposure to the inner workings of a digital marketing agency and is ideal for someone looking to build a foundational career in account management.

Key Responsibilities:

Campaign & Client Support

• Assist the Senior Account Director and Account Managers with day-to-day client communication, including preparing agendas, meeting recaps, and project updates.
• Take notes during client and internal meetings and prepare follow-up documentation with support from your team lead.
• Help manage project timelines and deliverables using Monday.com and other internal tools.
• Support internal marketing initiatives, brainstorming ideas and drafting content as needed.

Content Planning & Social Media

• Support the execution of social media content strategies across platforms like Instagram, TikTok, LinkedIn, and Facebook.
• Help maintain and update social media calendars in alignment with campaign timelines and client goals.
• Monitor trends, platform updates, and competitor content, and share relevant insights with the broader team.
• Assist with community management and day-to-day engagement on client accounts.

Influencer Marketing & UGC Support

• Assist in coordinating influencer outreach, contracts, and content collection.
• Help track deliverables and manage timelines for content reviews and approvals.

Reporting & Analytics

• Assist in gathering metrics and preparing campaign reports under the guidance of your Account Manager.
• Contribute to monthly analytics reviews and help refine strategies based on performance trends.

Paid Media & Campaign Execution

• Support the coordination of paid media campaigns by helping compile briefs, review assets, and track basic performance data.

Production Planning & Shoot Support

• Collaborate with the Creative Producer to assist in project-managing client shoots.
• Help organize and schedule pre-production logistics such as call sheets, timelines, and deliverables.
• Be actively involved in the day-of execution, staying on top of the production flow and working alongside the Creative Producer to ensure shoot success
• Coordinate timelines and feedback loops between the client and design team, ensuring deliverables are on-brand, on-time, and aligned with strategic goals.
• Assist in preparing briefs for design work and gathering reference materials or inspiration to help guide creative development.
• Work with designers and creative leads to manage revisions, approvals, and final file delivery.
• Work closely with internal teams (design, content, paid, etc.) to support the seamless execution of deliverables.
• Communicate proactively with the Senior Account Director and team leads to manage tasks and expectations.

Learning & Development

• Be receptive to mentorship and constructive feedback from account and creative leads.
• Take initiative in developing your knowledge of digital marketing platforms, agency workflows, and client strategy.
• Observe and participate in creative brainstorms and cross-functional meetings to expand your understanding of integrated campaigns.

Qualifications:

• 1–2 years of agency or in-house marketing experience.
• Foundational understanding of social media, digital marketing strategy, and influencer marketing.
• Willingness to learn and work collaboratively with a team across multiple projects and priorities.
• Detail-oriented, organized, and able to manage tasks across multiple clients.
• Proficient in tools like Google Suite and basic social media platforms (e.g., Instagram, Meta Business Manager, TikTok).
• Experience with Monday.com, Sprout, Canva, or MailChimp is a bonus, but not required.

What We Offer:

• A supportive team environment focused on growth and learning
• Mentorship from experienced account managers and leadership
• Health benefits post-probationary period.
• Creative freedom and ownership of your work.
• Regular team events and hybrid flexibility

Additional Information:

This is a hybrid role based in Liberty Village, Toronto, with regular in-office team meetings.

While we value experience, we're open to candidates who are eager to learn and make an impact.

How to Apply:

If you think ASA is the fit for you, send your resume to [e-mail]. We appreciate all applications but will prioritize those who best match our requirements.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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