About the Role
The EA SPORTS Technical Team is seeking an experienced DevOps Engineer to design, deploy, and operate solutions in a public cloud environment that integrates with corporate backend infrastructure. The role involves designing solutions from the ground up, troubleshooting network and Linux OS issues, and collaborating across multiple teams with varying technical capabilities. The engineer will partner with the Operations Development Director and Technical Director to estimate, plan, and implement projects, with a focus on automation and uptime. The role also includes participation in on-call support rotations.
Key Responsibilities
- Contribute to the design of secure, scalable, and supportable technical solutions and deployment models that adhere to DevOps security standards while minimizing team toil.
- Participate in sprint planning, conduct regular one-on-one meetings, contribute to engineer skill development reviews and goal setting, and mentor engineers in technical design and advanced troubleshooting methodologies.
- Oversee the review and approval of internal and partner technical plans, technical briefs, and work plans.
- Support always-on gaming server infrastructure and provide on-call support for feature launches, live events, and emergency escalations.
- Resolve complex deployment, connectivity, performance, and availability issues within production and live services environments.
- Lead the development of productivity-enhancing tools and evaluate new technologies to improve team efficiency and platform capabilities.
- Maintain comprehensive documentation of system configurations, procedures, and runbooks for live support.
Required Experience & Qualifications
- Six or more years of relevant experience with public cloud services, with a primary emphasis on Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE). Experience with AWS is also acceptable.
- Proven track record in the design, implementation, and operational support of critical, always-on cloud systems.
- Expertise in Kubernetes (GKE), Helm, and Docker to manage and scale containerized workloads.
- Experience developing automated solutions using Python, Ruby, or Go, as well as proficiency with configuration management tools such as Chef and Ansible.
- Practical knowledge of monitoring systems such as Prometheus and Grafana, and pipeline automation platforms including Jenkins, GitLab, and GitHub.
- Demonstrated expertise in cloud security best practices, Linux server security, and cloud networking, including load balancers, DNS, subnetting, route tables, NAT, and firewalls.
- Working knowledge of database concepts, including RDBMS and NoSQL, with specific experience managing and optimising Database-as-a-Service offerings.
Workplace
British Columbia, Canada
Benefits & Perks
- Vacation (3 weeks per year to start)
- 10 days per year of sick time
- Paid top-up to EI/QPIP benefits up to 100% of base salary when welcoming a new child (12 weeks maternity, 4 weeks parental/adoption leave)
- Extended health/dental/vision coverage
- Life insurance
- Disability insurance
- Retirement plan for regular full-time employees
- Eligibility for bonus and other incentive programs (certain roles)
About the Company
EA SPORTS is one of the most iconic brands in entertainment, connecting hundreds of millions of people around the world to the sports they love through a portfolio of industry-leading video games.