Developer Writer

Coveo Solutions Inc.; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Coveo Solutions Inc. is seeking a Developer Writer to enhance their documentation site and create user-friendly developer documentation. The ideal candidate will have a strong technical background in APIs and front-end development, alongside excellent writing skills. This role involves close collaboration with product teams to ensure that documentation evolves with product features and remains up-to-date and effective.

Qualifications

• Strong technical understanding of APIs and front-end development.
• Strong writing and communication skills.

Responsibilities

• Update and manage the documentation site ensuring accuracy and quality.
• Collaborate with developers and product managers to align documentation with development cycles.
• Create clean, reusable code samples and documentation tooling.

Skills

Technical understanding of APIs

Front-end development

Writing and communication skills

Tools

Documentation tools

GitHub actions

Front-end frameworks (React, Next.js)

Job description

• Montreal (Province of Quebec, Canada); Toronto (Province of Ontario, Canada)

The expert behind a clear, accurate, and user-friendly documentation experience.

Developer writers are in charge of Coveo’s documentation site, automating documentation generation, and producing documentation tooling for other Coveo documentarians.

The team is also responsible for most of Coveo's public-facing developer documentation. This includes reviewing all API and library reference documentation, in addition to writing guides, examples, tutorials, etc. The work ratio is approximately 80% coding and 20% writing.

What makes this opportunity exciting?

Because documentation developers work closely with product managers and development teams, and because they have a wide view of how different Coveo APIs and libraries connect together, they can provide highly valuable input during product development. In other words, the role isn’t limited to crafting a great documentation experience, it’s about crafting a great developer experience in general.

Here is a glimpse at your responsibilities:

Update and manage the documentation site by pulling, committing, and pushing content and container changes, ensuring the most current version of the documentation is always available and that the documentation experience is world-class.

Integrate seamlessly into the agile workflow of project teams, collaborating with developers and product managers to ensure documentation stays in sync with development cycles.

Gain in-depth understanding of new components and features, providing feedback and suggesting improvements to make these products more effective and easier to use.

Create generalized, reusable code samples from real-world project code, ensuring they are clean, well-commented, and easy for users to adapt to their own needs.

Here is what will qualify you for the role:

• Strong technical understanding of APIs and front-end development.
• Strong writing and communication skills.

Here is what would make you stand out:

• Experience with documentation tools and automation.
• Experience generating reference documentation: use scripts to turn code annotations into clear, detailed and user friendly developer docs.
• Familiarity with Ruby, GitHub actions and front-end frameworks such as React and Next.js.

Do you think you can bring this role to life?

You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to get to know you!

Join the #Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. We know that applying for a new role is a lot of work and we really appreciate your time.

#li-hybrid

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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