Desk Attendant - Rec Centre - Internal

Kénora; Northwestern Ontario; On-site; CAD 32,000 - 45,000; Part time

Benefits offered by this job

Collective Agreement Benefits

Job summary

City of Kenora is seeking a part-time Desk Attendant in the Recreation and Culture division located in Kenora, Ontario. You will greet visitors, handle reception, cashier duties, registration, and membership accounts while delivering customer-focused information about recreation services.

The role requires a Grade 12 diploma, at least 1 year of receptionist experience, computer skills (Word/Excel), and strong communication. Hours follow the collective agreement; benefits apply.

Qualifications

• Must have Grade 12 Diploma or equivalency.
• 至少 1 年前台/接待经验，及 1 年计算机相关工作经验。
• 熟练使用 Microsoft Word 与 Excel。
• 具备现金处理经验与良好沟通能力。

Responsibilities

• 在前台 greeting khách hàng，提供友好、专业的服务并指引至相关人员。
• 负责前台 duties 包括 reception、cashier、registration 与 membership accounts。
• 提供 recreation 服务信息，确保信息准确且具成本效益。

Skills

Receptionist experience

Computer experience

Cash handling

Verbal and written communication

Teamwork

Independent work

Customer service

Education

Grade 12 Diploma or equivalency

Tools

Microsoft Word

Microsoft Excel

Job description

City of Kenora

Internal Job Posting

Desk Attendant

Job Title: Desk Attendant

Division: Recreation and Culture

Location: Kenora, Ontario

Salary: $27.82/hr

Benefits: In accordance with Collective Agreement

Hours of Work: In accordance with Collective Agreement

Position Status: 2 Part-Time, Regular

The Part Time Desk Attendant will be the first point of customer contact and will be responsible for greeting customers and visitors in a friendly, professional manner and directing the visitor to the appropriate person if required. Responsible for delivering customer service in all front-line duties including reception, cashier, registration and membership accounts. Delivers a wide range of information on recreation services that are customer-focused and cost-efficient.

Qualifications

• Must have Grade 12 Diploma or equivalency.

• A minimum of one (1) year receptionist/switchboard experience
• A minimum of one (1) year computer related experience in a work environment
• Proficient with Microsoft Word and Excel
• Current Standard First Aid Certificate (Red Cross, LSS or St. John Ambulance) or willing to obtain
• Working knowledge of computers, facsimile machine, and photocopier and switchboards
• Demonstrated cash handling experience
• Ability to communicate effectively verbally and in writing
• Ability to work independently and as member of a team
• Ability to get along well with others including supervisors, co-workers, members of the public and other partners in service

The City of Kenora is an equal opportunity Employer and committed to building a workforce that reflects the rich diversity of the community we serve. We encourage applications from all qualified individuals including members of groups with historical and/or current barriers to equitable employment, including but not limited to, Indigenous Peoples, members of racialized communities or visible minorities, persons with visible and/or invisible disabilities, diverse sexual and gender identities, orientations and/or expressions, and others who may contribute to the further diversification of ideas.

The City of Kenora is committed to providing accommodation in all aspects of the recruitment and selection process in accordance with Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation, please advise the Human Resources department in advance to ensure your participation in the recruitment and selection process.

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and is used to determine eligibility for potential employment.

We thank all candidates for their interest, however only those selected for an interview will be contacted.