Desk Attendant - Rec Centre

Kénora; Northwestern Ontario; On-site; CAD 32,000 - 45,000; Part time

Job summary

The City of Kenora is seeking a Part-Time Desk Attendant in Kenora, Ontario. You will be the first point of contact, greeting visitors in a friendly, professional manner and directing them to the right person.

Responsibilities include reception, cashier, registration and membership accounts, and delivering information on recreation services that are customer-focused and cost-efficient.

Qualifications

• Must have Grade 12 Diploma or equivalency.
• A minimum of one (1) year receptionist/switchboard experience
• A minimum of one (1) year computer related experience in a work environment
• Proficient with Microsoft Word and Excel
• Current Standard First Aid Certificate (Red Cross, LSS or St. John Ambulance) or willing to obtain
• Working knowledge of computers, facsimile machine, and photocopier and switchboards
• Demonstrated cash handling experience
• Ability to communicate effectively verbally and in writing
• Ability to work independently and as member of a team
• Ability to get along well with others including supervisors, co-workers, members of the public and other partners in service

Responsibilities

• The Desk Attendant will be the first point of customer contact and greet customers and visitors in a friendly, professional manner.
• Deliver front-line duties including reception, cashier, registration and membership accounts.
• Provide a wide range of information on recreation services that is customer-focused and cost-efficient.

Skills

Reception experience

Customer service

Cash handling

Verbal and written communication

Education

Grade 12 Diploma or equivalency

Tools

Microsoft Word

Microsoft Excel

Job description

City of Kenora

External Job Posting

Desk Attendant

Job Title: Desk Attendant

Division: Recreation and Culture

Location: Kenora, Ontario

Salary: $27.82/hr

Benefits: In accordance with Collective Agreement

Hours of Work: In accordance with Collective Agreement

Position Status: 2 Part-Time, Regular

Posted Internally: October 6, 2026

Closing Date: Open until filled

The Part Time Desk Attendant will be the first point of customer contact and will be responsible for greeting customers and visitors in a friendly, professional manner and directing the visitor to the appropriate person if required. Responsible for delivering customer service in all front-line duties including reception, cashier, registration and membership accounts. Delivers a wide range of information on recreation services that are customer-focused and cost-efficient.

Qualifications

• Must have Grade 12 Diploma or equivalency.

• A minimum of one (1) year receptionist/switchboard experience
• A minimum of one (1) year computer related experience in a work environment
• Proficient with Microsoft Word and Excel
• Current Standard First Aid Certificate (Red Cross, LSS or St. John Ambulance) or willing to obtain
• Working knowledge of computers, facsimile machine, and photocopier and switchboards
• Demonstrated cash handling experience
• Ability to communicate effectively verbally and in writing
• Ability to work independently and as member of a team
• Ability to get along well with others including supervisors, co-workers, members of the public and other partners in service

The City of Kenora is an equal opportunity Employer and committed to building a workforce that reflects the rich diversity of the community we serve. We encourage applications from all qualified individuals including members of groups with historical and/or current barriers to equitable employment, including but not limited to, Indigenous Peoples, members of racialized communities or visible minorities, persons with visible and/or invisible disabilities, diverse sexual and gender identities, orientations and/or expressions, and others who may contribute to the further diversification of ideas.

The City of Kenora is committed to providing accommodation in all aspects of the recruitment and selection process in accordance with Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation, please advise the Human Resources department in advance to ensure your participation in the recruitment and selection process.

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and is used to determine eligibility for potential employment.

We thank all candidates for their interest, however only those selected for an interview will be contacted.