DERMS Junior Solution Specialist

Stie Yai; Canada; Hybrid; CAD 66,000 - 99,000; Full time

Benefits offered by this job

Remote work

Annual Incentive Plan

Job summary

Stie Yai is hiring for a role focused on advising utility customers on distributed energy resources and DER management. You will collaborate with Solution Architects to shape architecture, deploy GridOS-based solutions, and document requirements and acceptance criteria for projects across multiple clients.

The position emphasizes workshops, training, and clear progress metrics, with emphasis on staying current with energy-industry trends and leveraging scripting skills.

Qualifications

• Bachelor’s degree in Engineering or related program with focus on power systems.
• Experience automating processes and building scripting solutions.
• Strong knowledge of energy industry trends, DER management, IT systems.

Responsibilities

• Help utility customers understand impacts of DERs on the distribution system and propose management solutions.
• Collaborate with Solution Architects to define success criteria and author diagrams.
• Deploy Opus One solutions to client environments and support DER planning scenarios.
• Outline goals, requirements, and features; design and document solutions.
• Facilitate workshops to capture requirements and communicate to product teams.
• Define acceptance criteria and test cases; articulate progress metrics.
• Work with PMs to standardize processes and deliverables across projects.
• Create business cases and new product requirements from customer processes.
• Train customers and end users on GridOS to meet objectives.

Skills

Strong problem-solving

Written and verbal communication

Growth mindset

Collaborative mindset

Education

Bachelor’s degree in Engineering

Tools

Excel

PowerPoint

Visio

VBA

Python

Job description

Your Role

Here’s what you will be doing:

• Help utility customers understand the impacts of distributed energy resources (DERs) on the distribution system and provide solutions for DER management and planning.
• Collaborate with Solution Architects to provide input on solution architecture based on customer needs and solution capabilities; define success criteria and author solution diagrams.
• Deploy Opus One solutions to client environments to support project use cases and DER planning scenarios.
• Outline project goals, objectives, requirements, and technical functionality; design, diagram, and document solutions to meet customer requirements and use cases.
• Facilitate workshops to capture functional and non-functional requirements from clients and communicate them to internal product and development teams.
• Document and design customer-specific solution requirements, including acceptance criteria and necessary features.
• Define user acceptance testing processes and test cases; articulate progress metrics.
• Work with Project Managers to develop, document, and standardize internal and external processes, expectations, and deliverables across projects.
• Create business cases and new product requirements by understanding customer business processes and policies.
• Collaborate with the Solutions team to expand consulting and delivery practices, build standards of excellence, and deliver innovative solutions.
• Develop user acceptance documentation and training materials, including PowerPoint and video modules, using internal software demonstrations.
• Train utility customers and end users on using GridOS to achieve their business objectives.
• Identify project delivery risks and recommend mitigation strategies in collaboration with the Project Management Office.
• Support sales activities occasionally by providing technical demos and identifying potential upsell opportunities during projects.

About You

The company is looking for:

• Bachelor’s degree in Engineering or a related program, with a focus on power systems or relevant experience.
• Experience automating processes and utilizing or building scripting solutions to support product solutions.
• Strong knowledge of emerging energy industry trends and their implications on utility customers, especially in DER management, distribution planning, IT, SCADA, and asset management.
• Proficiency in Excel analysis, PowerPoint, and Visio.
• Ability to meet project deadlines with a strong focus on quality.
• Collaborative mindset with a \"we before me\" attitude.
• Strong problem-solving skills, able to analyze approaches and configure solutions to customer needs using existing product functionality.
• Effective written and verbal communication skills, capable of explaining complex technical topics to diverse audiences.
• Curiosity and a growth mindset with a passion for lifelong learning.
• Customer-focused, attentive to customer needs, and skilled at creating detailed user stories.
• Interest in new tools and technology, with the ability to learn new software quickly without extensive documentation.

Nice to have:

• Experience with scripting in VBA or Python.
• Master’s degree.
• Familiarity with cloud-based solutions and deployment activities.
• Utility integration experience (e.g., SCADA, ADMS, OT, OMS).
• Experience with power system analysis software (e.g., OpenDSS, CYME, Powerfactory, Synergi).

Compensation & Benefits

• Salary range for Canadian-based candidates: $66,000 to $99,000 CAD, depending on experience, education, and skills.
• Bonus eligibility: 10% Annual Incentive Plan (AIP).

This posting is for an existing vacancy and the position is remote.