Department Supervisor Full time - GUELPH

The Home Depot; Guelph; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking retail leader where you can inspire a team and enhance customer experiences. This full-time role as a Department Supervisor involves coaching and developing associates while ensuring exceptional service and operational excellence. You will lead by example, fostering a collaborative environment that drives sales and customer satisfaction. With a commitment to personal and professional growth, this position offers opportunities for career advancement and a supportive workplace culture. If you are passionate about retail and leadership, this is your chance to make a significant impact in a dynamic environment.

Benefits

Health and Dental Benefits

Profit Sharing

Stock Purchase Plan

Paid Training

Tuition Reimbursement

Qualifications

• 1-2 years experience as a supervisor or leading teams.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Lead and inspire associates to provide exceptional customer service.
• Manage associate performance and ensure staffing meets business needs.
• Review sales reports to drive inventory and merchandising improvements.

Skills

Leadership

Customer Service

Organizational Skills

Problem-Solving

Interpersonal Skills

Education

High School Diploma

Experience in Retail Management

Job description

Department Supervisor Full time - GUELPH Job At The Home Depot in Guelph, ON N1H 1G8

Req133836 Full Time Retail Store Onsite

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:
Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?
Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement
The Home Depot Values that inspire teamwork and camaraderie amongst department leaders and associates.

What you will be doing:

1. Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge.
2. Ensuring department staffing levels meet business needs.
3. Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback.
4. Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on inventory, overhead organization and cross merchandising in order to drive sales.
5. Maintaining 100% in stock and overhead organizational plans.
6. Investigating, resolving and escalating customer issues as appropriate.
7. Communicating store sales, event and promotional activities through rallies and weekly department meetings.
8. Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed.

What we are looking for:
Ability to work a flexible schedule; including days, evenings and weekends.
Excellent organizational, interpersonal and customer service skills.
Excellent decision-making ability and problem-solving skills.
1-2 years experience as a supervisor / leading teams.