Department Supervisor Full-Time - 7175 Grande Prairie

The Home Depot; Grande Prairie; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Health and dental benefits for full‑t​

Profit sharing and stock purchase plan

Paid training & career development

Tuition reimbursement

Job summary

The Home Depot in Grande Prairie, Canada is seeking a Department Supervisor who will lead and inspire associates to deliver exceptional customer service while driving top-line sales through strong merchandising and product knowledge.

You will manage staffing levels, coach performance, and collaborate with store management to improve inventory controls and store presentation. A flexible schedule is required to cover days, evenings, and weekends.

Qualifications

• 1–2 years experience as a supervisor/leading teams.
• Excellent organizational, interpersonal and customer service skills.

Responsibilities

• Lead and inspire associates to build relationships with customers and peers to deliver exceptional service and drive sales.
• Ensure staffing levels meet business needs.
• Develop, coach and recognize associate performance with ongoing feedback.
• Review reports with management and make improvement recommendations for inventory and merchandising.
• Maintain 100% stock and overhead organization.
• Investigate and resolve customer issues as appropriate.
• Communicate store sales, events and promotions in meetings.

Skills

Leadership

Coaching

Training

Customer service

Interpersonal skills

Organizational skills

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement

What you will be doing:

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams