Dental Receptionist - Queen Street Dental

123 Dentist Ltd.; Toronto; On-site; CAD 29,000 - 33,000; Part time

Job summary

Queen Street Dental Centre in Toronto, ON is seeking a part-time Dental Receptionist to join a busy, multi-disciplinary clinic. The role is at the front desk, supporting operations and patient care with a friendly, organized approach.

The position emphasizes teamwork, strong customer focus, and experience with dental software. Weekend hours are 8:00am–3:00pm on Saturdays, with potential for growth to full-time.

Qualifications

• 1-2 years experience in a dental office preferred.
• Experience with Abeldent software preferred.
• Proficient in Excel and other MS Office programs.

Responsibilities

• Greet patients and follow appropriate health screening procedures.
• Manage and optimize appointment schedules.
• Answer calls, emails and voicemails promptly.
• Establish and maintain patient records.
• Obtain patients' dental records from other offices.
• Handle lab cases and invoices.
• Prepare daily, weekly and monthly reports as directed.
• Ensure next appointment is scheduled for all patients.
• Make outbound reactivation calls.
• Process mail and courier deliveries.
• Collect and record payments from patients.
• Submit electronic claims to insurance providers.
• Assist treatment coordinator and office manager as needed.

Skills

Team player

Highly organized

People person

Excel

Tools

Abeldent

Job description

Dental Receptionist - Queen Street Dental

OFFICE MANAGER Reception - Clinic Toronto, ON, CA

Salary Range: $21.00 To $24.00 Annually

The team at Queen Street Dental Centre located in Toronto Ontario are looking for a passionate, hard-working Dental Receptionist on a part time basis.

The ideal Dental Receptionist for our team enjoys working collaboratively with others and behind the scenes to organize, implement systems and structure and ensure the practice runs efficiently.

Queen Street Dental Centre is nestled in the vibrant community of Leslieville, in downtown Toronto. We are a busy, multi-disciplinary office providing a full spectrum of dental services.

At Queen Street Dental Centre, we put our patients’ health, happiness and trust first. We provide a welcoming atmosphere that makes our patients and staff feel safe and comfortable in our office. We are a neighbourhood clinic that treats patients as individuals and we get to know each and every one of them.

We are currently looking to fill a full-time position for a receptionist who will be part of our amazing team at QSDC. You will represent our dental practice at our front desk and be part of a highly capable and dynamic administrative team supporting our clinic’s operations.

The perfect candidate for this role will be a highly organized and personable individual with a strong customer/patient focus.

The part-time weekend position is for Saturday only 8:00am - 3:00pm

RESPONSIBILITIES:

• Greet patients and follow appropriate health screening procedures
• Accountable for managing and appropriately optimizing appointment schedules
• Answer telephone, respond to emails and voicemails in a timely manner
• Establish and maintain patient records
• Obtain patients' dental records from other offices
• Manage inbound and outbound lab cases and invoices
• Prepare daily, weekly and monthly reports as directed
• Ensure all patients have next appointment scheduled
• Make outbound reactivation calls
• Process inbound and outbound mail and courier deliveries
• Collect and accurately record payments from patients
• Submit electronic claims to insurance providers
• Other assignments from our treatment coordinator and office manager

QUALIFICATIONS:

• You are above else a team player
• You are highly organized
• You are a people person
• 1-2 years experience in a dental office preferred
• Experience with Abeldent software preferred
• Experience working with external vendors (Insurance companies, labs)
• Proficient in Excel and other MS Office programs

123Dentist is an equal opportunity employer committed to diversity and inclusivity. The organization strives to build a workforce that reflects the communities it serves, including individuals with disabilities. Accommodations are available upon request throughout the recruitment process. Please inform our team if you need assistance at any stage

We thank all candidates for their interest; however, only those selected for an interview will be contacted.