Dental Receptionist - Hall Dental Centre

Hall Dental; Lethbridge; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

RRSP matching

Competitive compensation

Total rewards program

EFAP

Job summary

Hall Dental in Lethbridge is seeking an organized administrative professional to greet patients, manage scheduling, and maintain patient records with accuracy and care.

The role supports front desk operations, recall systems, and communications with providers. Full-time or part-time shifts are available, with typical daytime hours and a focus on excellent patient service.

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software programs considered an asset.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them.
• Optimize the appointment schedule by keeping the day full with limited gaps.
• Effectively manage recall system and accurately maintain patient database.
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence; manage and file patient records and charts.

Skills

Administrative experience

Customer service

Tools

Dental software

Job description

Get To Know Us:

Hall Dental has been providing quality dental services to the community of Lethbridge for over 15 years! We offer personalized dental care for each of our patients’ unique oral health needs.

We offer comprehensive general dentistry services in addition to: laser dentistry, TMJ treatment, snoring and sleep apnea services, sedation dentistry (we even have an on-site Anesthesiologist), oral surgery, periodontal services, dental implants, pediatric dentistry, Invisalign and cosmetic dental treatments - just to name a few!

We are committed to staying at the cutting edge of dental technology to provide the best quality care to our patients in the most effective way. Our practice is equipped with CT-3D Imaging, Digital X-Rays, and Intra Oral Cameras.

We pride ourselves on providing quality dental care and 4.5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorpnetwork, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies, training & development, and support.

https://www.halldental.ca/site/home

Schedule: Full-time or part-time opportunities available, with flexible hours depending on the day. Typical shifts may include 7:15 a.m. - 3:45 p.m. or 7:45 a.m. - 4:45 p.m.

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members - helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.