Dental Administrator - Sudbury Dental Group

Dental Corporation of America (DCA); Northeastern Ontario; Vor Ort; CAD 25.000 - 41.000; Vollzeit

Benefits dieser Stelle

Health benefits

Free parking

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee Assistance Program

Zusammenfassung

Sudbury Dental Group is seeking a Dental Administrator to support daily practice operations in a patient-centered setting. The role involves reception, scheduling, recall management, billing, and patient communication within a collaborative team.

The position is a full-time fixed-term opportunity with a schedule from Monday to Thursday 7:45am–5:00pm and Friday 7:45am–12:00pm. Prior dental software experience and at least one year in dental administration are required.

Qualifikationen

• Minimum 1 year of Dental Administration experience required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Aufgaben

• Welcome and assist patients upon arrival, creating a warm first impression.
• Optimize the daily appointment schedule to maximize utilization and minimize gaps.
• Manage recall system and keep patient records up-to-date.
• Handle incoming patient calls and inquiries, including scheduling, confirmations, changes and cancellations.
• Process referral letters and other patient correspondence; organize and file records.
• Address cancellations and objections to encourage timely appointments.
• Complete patient billing, process payments, submit insurance claims, and respond to fee inquiries.

Kenntnisse

Dental administration

Dental software

Clinical background

Jobbeschreibung

*Health Benefits and Free Parking included*

Get to know us:

At Sudbury Dental Group, we provide patient-centered care in a modern, collaborative environment focused on comfort, efficiency, and clinical excellence. Our team values clear communication, organization, and a positive patient experience.

As a Dental Administrator, you’ll support the day-to-day operations of the practice through patient communication, scheduling, reception, and administrative tasks. We value professionalism, organization, adaptability, and teamwork in a supportive and respectful workplace.

Schedule: Full-Time Fixed Term

Monday - Thursday: 7:45am - 5:00pm

Friday: 7:45am - 12:00pm

What Sets Us Apart:

• Grow Without Limits: We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Dental Administrator position is$18-$30/hour depending on skills, experience, and location.

Please note that this is areplacementjob opening.

Your Role:

• Welcome andassistpatients upon arrival, creating a warm and positive first impression
• Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps
• Effectively manage the recall system andmaintainaccurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year ofDental Administrationexperienceisrequired
• Experience with dental software programs isrequired
• Clinical backgroundis considered anasset

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.