Dental Administrative & Scheduling Coordinator

Dental Anaesthesia Associates; Toronto; Hybrid; CAD 36,000 - 43,000; Full time

Job summary

Bay Street Dental Associates, located in downtown Toronto, is seeking a Dental Administrator to welcome patients, manage schedules, and handle recalls and records. The role focuses on accurate patient data, smooth front-desk operations, and professional cost processing to support a busy dental practice.

The position is full-time, onsite with standard business hours and a wage range of CAD 26–31 per hour, based on experience.

Qualifications

• Minimum 2 years of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm first impression.
• Optimize daily appointment schedule to maximize utilization with minimal gaps.
• Manage recall system and maintain accurate patient records.
• Handle inbound calls for scheduling, confirmations, changes and cancellations.
• Process referrals and organize/ file patient records and charts.
• Address cancellations to keep patients booked.
• Process billing, payments, insurance claims, and fee inquiries.

Skills

Dental administration

Scheduling

Customer service

Phone etiquette

Tools

Dental software

Job description

Bay Street Dental Associates, located in downtown Toronto, is seeking a Dental Administrator to welcome patients, manage schedules, and handle recalls and records. The role focuses on accurate patient data, smooth front-desk operations, and professional cost processing to support a busy dental practice.

The position is full-time, onsite with standard business hours and a wage range of CAD 26–31 per hour, based on experience.