Delivery Specialist (Performance Toyota)

Audi Niagara; Ontario; On-site; CAD 50,000 - 60,000; Full time

Job summary

Audi Niagara is seeking a Delivery Specialist to ensure customers have a seamless delivery experience for their vehicles. The ideal candidate will have customer service skills, a valid driver's license, and be organized to handle multiple delivery tasks, all while promoting customer satisfaction.

Benefits

Health, dental and vision insurance

Disability, critical illness and life insurance

Employee Assistance Plan (EAP)

Discount on vehicles, service and parts

Free and engaging employee events

Qualifications

• Valid Ontario driver's license with a clean driving record.
• Customer service experience required.
• Ability to drive automatic and manual transmission vehicles.

Responsibilities

• Schedule and prepare deliveries for sold vehicles.
• Notify customers about any delivery delays in advance.
• Responsible for ensuring quality assurance of the vehicle prior to delivery.

Skills

Customer Service

Multi-tasking

Attention to Detail

Team Oriented

Job description

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is currently seeking a Delivery Specialist to join their team.

About Us

Performance Auto Group is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today :

Great Experience : Every customer is entitled to a great experience

Integrity : We are honest and transparent in our actions

Diversity : We are stronger through the inclusion of people, brands and ideas

Innovation : We passionately embrace opportunities for new and continuous improvements

Empowerment : We encourage and support our people in taking initiative

Giving Back : We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver :

Schedule and prepare deliveries for sold vehicles.

Notify customers about any delivery delays in advance.

Responsible for ensuring quality assurance of the vehicle prior to delivery.

Perform final quality control of reconditioning.

Communicating and explaining vehicle features and options to customers and answering all inquiries.

Demonstrate vehicle to customer at time and delivery.

Completion of final paperwork with the customer.

Ensure customers are satisfied with vehicle purchase at the end of delivery.

What you need to succeed :

Valid Ontario driver’s license with a clean driving record.

Customer service experience required.

Ability to drive automatic and manual transmission vehicles.

Highly organized with strong multi-tasking skills.

Team oriented with a positive attitude.

Be able to interpret instructions with strong attention to detail.

Flexible to work outside at times within business operations.

OMVIC license an asset.

Availability on weekday evenings and weekends.

What’s in it for you?

Excellent management support and guidance

Opportunities through our Internal career mobility program

Access to health, dental and vision insurance

Disability, critical illness and life insurance for the unexpected

Our Employee Assistance Plan (EAP) for you and your family's wellness

Discount on vehicles, service and parts for you and your family

Discounts to retailers and service providers across the country

Free and engaging employee events

Did we mention we love giving back to our communities?!

• This compensation range will be based on knowledge, experience, and bonus earnings

Job Type : Full Time - Permanent

Compensation : $50,000 - $60,000 per year (after salary and bonus)

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.