Delivery Specialist

Audi Downtown Vancouver; Vancouver; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join Audi Downtown Vancouver as a Delivery Specialist where you will ensure an exceptional customer experience while delivering purchased vehicles. This role involves coordinating deliveries, handling paperwork, and following up with customers to maintain high satisfaction levels. A strong automotive background and excellent communication skills are essential for success in this position.

Benefits

Employee discounts on vehicle purchases and leases

Employee discounts on service and parts

First hand mentoring from auto industry leaders

Innovative, exciting work environment

Competitive compensation

Exclusive Dilawri offers

A true Family culture

Qualifications

• Excellent verbal and written communication skills.
• Be extremely organized and self-motivated.
• Ability to work independently and as a team.
• Previous automotive experience highly preferred.

Responsibilities

• Perform delivery paperwork and coordinate with Finance.
• Explain vehicle features and benefits to customers.
• Follow up after delivery to address customer inquiries.
• Maintain sales and guest satisfaction objectives.

Skills

Verbal communication

Written communication

Organization

Self-motivation

Teamwork

Automotive experience

Job description

Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!

Dilawri life is full of excitement, click here for a glimpse into the road ahead.

Audi Downtown Vancouver is currently looking to fill the position of a Delivery Specialist.

As a Delivery Specialist your goal is to create a customer centered experience that goes above and beyond when delivering purchased vehicles at the dealership and looking after the process from sales to customer.

Your contribution :

• Perform delivery paperwork
• Coordinate with Finance office and arrange deliveries
• Explaining features and benefits of vehicle to customer at time of delivery
• Arranging accessories with Parts Department / Customers
• Offering re-delivery with customers
• Follow up after delivery is completed to ensure no questions have arisen
• Maintain and achieves the sales and guest satisfaction objectives set by management
• Be enthusiastic & knowledgeable about the brand

All successful applicants must possess the following qualities :

• Excellent verbal and written communication skills
• Be extremely organized
• Be self-motivated
• Ability to work independently and as a team
• Previous Automotive Experience

Advantages of the Dilawri Lifestyle :

• First hand mentoring from auto industry leaders
• Innovative, exciting work environment
• Employee discounts on vehicle purchases and leases
• Employee discounts on service and parts
• Competitive compensation
• Exclusive Dilawri offers
• A true Family culture

Dilawri Group of Companies is Canada’s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.

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